Washington Savings Bank - Mattoon, Illinois

Address: 1111 Charleston Ave, Mattoon, IL 61938, United States.
Phone: 2172355411.
Website: washingtonsavings.net
Specialties: Bank, ATM.
Other points of interest: Drive-through, Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Washington Savings Bank

Washington Savings Bank 1111 Charleston Ave, Mattoon, IL 61938, United States

⏰ Open Hours of Washington Savings Bank

  • Monday: 8 a.m.–4:30 p.m.
  • Tuesday: 8 a.m.–4:30 p.m.
  • Wednesday: 8 a.m.–4:30 p.m.
  • Thursday: 8 a.m.–4:30 p.m.
  • Friday: 8 a.m.–5 p.m.
  • Saturday: 8 a.m.–12 p.m.
  • Sunday: Closed

Washington Savings Bank

Washington Savings Bank is a reputable financial institution located at 1111 Charleston Ave, Mattoon, IL 61938, United States. With a phone number of 2172355411, the bank can be easily reached for any inquiries or assistance.

Their website, washingtonsavings.net, offers comprehensive information about their services, making it convenient for customers to access their accounts and manage finances online.

Specialties:

  • Bank
  • ATM

Other points of interest:

  • Drive-through
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot

With a strong focus on customer satisfaction, Washington Savings Bank has received positive feedback from its clients. The bank has accumulated 22 reviews on Google My Business, boasting an average opinion rating of 4.1/5.

Washington Savings Bank offers a wide range of banking services, including personal and business accounts, loans, and investment solutions. Their knowledgeable staff is dedicated to providing exceptional service and helping customers achieve their financial goals. The bank's commitment to accessibility is evident in their wheelchair-friendly entrance and parking lot, ensuring that all customers can easily access their services.

In addition to their Mattoon location, Washington Savings Bank has several other branches across the region, making it convenient for customers to manage their finances regardless of their location. Their drive-through service allows customers to conduct transactions without leaving their vehicles, saving time and effort.

👍 Reviews of Washington Savings Bank

Washington Savings Bank - Mattoon, Illinois
Jacob A.
2/5

I like the bank itself, the perks, and the app. I haven’t ever taken a loan out with them so i don't know how bad/good they are there. What I do know is they’ll lock your account up in hurry over nothing. I called them Friday because i was ordering some front shocks that were 2 grand since it was over my spend limit. Everything was fine the order went through and everything. Come Sunday i cant even use my account with apple pay! Go to Culver's guess what? Declined!! Good thing i filled up Sunday before it got locked up Sunday. I got lucky and happen to have a credit card from a far superior lender that will let me access what mine! Im very thankful I don’t drive for a living because Id have been screwed all because the bank wants to hold my money suddenly with no notice. Sad part is they do this to me at least 6 times a year. Its sad you have to worry about the bank doing that when if you want your card off all you have to do is get on the mobile app and in a matter of minutes its off. Called them in the morning on this matter and never even got a call back! What a joke!

Washington Savings Bank - Mattoon, Illinois
Kevin F.
2/5

My card is always getting shut off. Except when fraudulent charges are made then they pay them off and told me if I wanted my money back I had to get it myself and that's with fraud protection. Most say by far the worst bank I've ever had the misfortune of using. Or at least the Charleston avenue location. I've even got nsf fee from them 30 minutes later my paycheck went into my account they paid bill at that time but didn't give the nsf fee back. The bill did not get sent back

Washington Savings Bank - Mattoon, Illinois
Lora B.
5/5

Recently moved to mattoon. No other bank would deposit a large check in a timely manner. Washington Savings did! Bravo! Customer for life..

Washington Savings Bank - Mattoon, Illinois
Norman P.
1/5

I was a customer with another bank until Washington Savings bought them out. It has been nothing but frustrations from day one with them. Service is the one thing I would like from them yet not something they are not willing to deliver. The tiny bank they bought out was far more capable of meeting my needs. I am angry, frustrated and feel that there may not be a bank in the region capable of anything more than basic parochial transactions.

Washington Savings Bank - Mattoon, Illinois
Nick C.
1/5

The only reason I am banking with Washington Savings Bank is because my bank was bought out and closed by WSB. My accounts got transferred to WSB and less than two months later I can easily say that this has been by far the worst banking experience I have ever had. I've gone into the establishment three times so far. Each and every time I have left there without my issue being taken care of. The workers will gladly write down your information and make it seem like they care about helping you - but they don't. They will write it down and let you know that it will be taken care of immediately. But it doesn't. For me personally, it never has. They still have yet to fix an issue with a payment being taken out of my account that I brought to their attention a month or so ago. I left that afternoon with them telling me it was taken care of. Well, the next day it was not taken care of so I went back in and had a different worker ASSURE me that they had the problem figured out, and that my payment setup will be back to the way it has always been. Yet here we are a month+ later, I was supposed to have 3 different payments taken out of my account over that time period, and not a single one has been taken out. It's honestly, truly embarrassing. I've never banked for someone who cares less about the people they serve. Whenever you have lazy workers lie to your customers faces time and time again, I mean it honestly doesn't get any worse. I know I've not had a worse experience in all of my years of banking. It's pathetic honestly. Everyone working there should be ashamed.

Washington Savings Bank - Mattoon, Illinois
Cadet T.
5/5

This bank is a good bank any time I have needed help they are so pleased to be of service. I could not be happier with a bank. I have had problems with other banks in the past but no problems with this bank especially the Effingham locations.

Washington Savings Bank - Mattoon, Illinois
Leah A.
5/5

I LOVE Washington Savings! Their Kasasa Checking plans are AMAZING! Ms. Rhonda was so helpful to me and my husband. She answered all of our questions (of which there were many) and ensured our transition from our old bank to WS was smooth!

Washington Savings Bank - Mattoon, Illinois
Daniel M.
5/5

Great service and great rates, Blake M and Justin R were tremendous, Professional, courteous and very efficient. Always there when needed. Its rare in todays world.

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