Trinity Sails and Repair - Nome, Alaska

Mark H.

TSR treats my car (and me) as though I were driving the most important vehicle in Nome. They go the extra mile to keep this GRAY-ISH beast running and looking better than should be possible for a three-tone tornado-magnet with over 200,000 miles. Thank you Rolland, Rachael, David, and everybody at TSR!

Kate O.

Great, reliable, trustworthy service. Full documentation on diagnostics emailed to me within 24hrs of them picking up my car. The team really understood my needs about repair priorities. My car was even returned to me vacuumed out and cleaned inside! The crew here is friendly and very easy to talk to and work with. I will only take my car here.

Susan R.

TSR is by far the best auto repair in Nome. They are honest, give you an informed quote, if anything changes they alert you first and get your approval, the job is accomplished with honesty, integrity, and in good order. Not only did they go above and beyond to get my car fixed, they washed it, and cleaned the inside, which, for someone who delivers straw to dogs in need during the winter and transports dogs, all the time, my car was a mess. It was huge to me to get my car back all cleaned up!!
I love that they pick my car up and drop it back off, it saves me so much time, I can't say enough good things about this company!!

charles T.

I have been using TSR for all my car repairs for about a year. I'm very impressed and pleased with the professionalism shown in all aspects of their program, from the initial intake and estimate until the final billing they work with me all the way and are on top of what they are doing. I also like the clean car they give back inside and out.

Rena S.

I really appreciate how much TSR communicates with customers. Teaching about customers about cars, people with new cars. I recently bought my first car, didn't know anything about it other than it needed work. Rachel and Roland took time out of their day to explain to me what is what, why it's like that, how it works and how do fix it. I really needed that and loved every minute of it. The following up with emails, pictures, videos and the phone calls to talk about what the real issues were. Helped me understand. Plus the pricing was great, at first I was a little caught off guard but to me it made sense after explanation and realization of what is what, how much and follow up.

Jeff C.

TSR has always done an amazing job on our vehicle. They communicate clearly on what will be done, what needs to be done and how much it may cost. They have always responded to our questions and comments in a very professional and timely manner. I have appreciated the straightforward and direct answers I receive, even when they don't know. This is perhaps the most important to me. I feel as I am getting honest and fair service from a company with integrity and that prides itself on building customer trust and healthy positive relationships, not telling me just what I want to hear. They make a point of finding the correct answer for my question and problems.
The vehicle they service is our only vehicle and they have gone above and beyond in accommodating our young family and our transportation needs. If you are looking for honest, trustworthy work that is purpose driven, I would highly recommend TSR and its amazing crew of professional employees.

Wade H.

TSR has a friendly team, and their response rate is fast. They also pick up your vehicle for you and drop it off. The inspections are very in-detail and a lot of the times find stuff the dealership didn't find if you buy used/pre-owned like me. I appreciate them, the cost is worth the reliability for your vehicle in the long-run.

They also have a great website, an APP, and very user-friendly up to date technology which I appreciate.

Sean L.

Went in for an oil change, got cost estimates for various upgrades to be ready for the bumpy Nome Roads. Got a near full inspection during the oil change. Oil Change + Cabin Filter + Air Filter and two light bulbs ran me $206 w/tax.

They recommended an upgrade to my winterization package (oil pan heater + transmission heater + battery maintainer) as well as some preventative maintenance on some engine components given the age/milage of the vehicle.

My auto start didn't work after the car was dropped back off to me (same day) and I took it back the next day after calling. They promptly addressed the minor issue, no charge, and got the auto start working immediately.

They seem well equipped to do anything. I've used them for business service in other capacities (Dodge 5500) w/hydraulic systems) and have always been pleased with the service provided.

Good service and friendly people. Costs are somewhat higher than in Anchorage, but this is Nome. I'm deferring the (wanted) upgrades for now and will go back for preventative maintenance recommended within the next month or two.

My only caution is that if you're looking for ONLY one service, state that up front, and request to be called prior to any work ancillary to the original issue before proceeding.

I was pleased with the service provided and would recommend to other people. Roland is direct, straight to the point, and no nonsense.