Thomas Ward Insurance Group - Chicago, Illinois

Address: 707 W Willow St, Chicago, IL 60614, United States.
Phone: 3122541500.
Website: twinsurance.com
Specialties: Insurance agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Thomas Ward Insurance Group

Thomas Ward Insurance Group 707 W Willow St, Chicago, IL 60614, United States

⏰ Open Hours of Thomas Ward Insurance Group

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Thomas Ward Insurance Group: A Comprehensive Overview

For individuals and families seeking comprehensive and reliable insurance solutions, Thomas Ward Insurance Group stands as a respected name within the Chicago metropolitan area. Located at 707 W Willow St, Chicago, IL 60614, United States, this established insurance agency offers a diverse range of services, catering to various needs and life stages. With a dedicated team and a commitment to client satisfaction, Thomas Ward Insurance Group has cultivated a reputation for efficiency, personalized service, and expertise. Contact them directly at Phone: 3122541500 to discuss your specific requirements. Their website, Website: twinsurance.com, provides further details about their offerings and allows for convenient inquiries.

Specializations and Coverage Options

Thomas Ward Insurance Group specializes in a broad spectrum of insurance products, ensuring clients can find the perfect coverage to safeguard their assets and future. Their core specializations include:

  • Insurance Agency: Serving as a central point for all insurance needs, they offer a holistic approach to protection.
  • Home Insurance Agency: Recognizing the importance of protecting one’s largest investment, they provide tailored home insurance policies covering a wide array of risks.
  • Life Insurance Agency: They assist clients in securing life insurance policies to provide financial security for their loved ones.
  • Motorcycle Insurance Agency: Specifically catering to motorcycle enthusiasts, they offer coverage designed to meet the unique demands of riding.

Beyond these core areas, the agency likely offers coverage for various other needs such as auto insurance, commercial insurance, and more, demonstrating their adaptability to diverse client circumstances. The focus is on providing clear, concise advice and ensuring clients fully understand their policy terms.

Location and Accessibility

The physical location at 707 W Willow St, Chicago, IL 60614 provides a local presence and allows for face-to-face consultations. Notably, the agency is wheelchair-accessible, reflecting a commitment to inclusivity and accessibility for all clients. This dedication to accessibility adds to the positive impression clients often report. The Chicago location positions them well to serve a diverse client base within the city and surrounding suburbs.

Client Feedback and Reputation

Thomas Ward Insurance Group consistently receives positive feedback from its clients, as evidenced by the 66 reviews on Google My Business. The average opinion of 4.7/5 reflects a high level of satisfaction among those who have utilized their services. Clients frequently highlight the agency's responsiveness, expertise, and dedication to finding the most suitable insurance solutions. Many testimonials emphasize the importance of their assistance during stressful times, such as home buying or significant life events. They are frequently praised for their ability to simplify the often-complex world of insurance. The efficiency with which they handle claims and the genuine care they show towards their clients contributes significantly to their strong reputation.

Key Features and Benefits

Several key features contribute to Thomas Ward Insurance Group’s success. These include:

  • Personalized Service: The agency prioritizes building relationships with clients, ensuring individual needs are thoroughly understood and addressed.
  • Expert Advice: Their experienced team possesses deep knowledge of the insurance market, providing informed recommendations and guidance.
  • Competitive Rates: They strive to secure the most competitive rates available, maximizing client value.
  • Comprehensive Coverage: Offering a broad range of policies to meet diverse needs.
  • Dedicated Support: Providing responsive and helpful support throughout the insurance process.

The agency’s commitment to these principles has resulted in a loyal client base and a strong reputation for excellence. The positive reviews speak volumes about their dedication to client satisfaction and their ability to deliver reliable insurance solutions. They demonstrate a proactive approach, ensuring clients are well-informed and confident in their coverage choices.

Contacting Thomas Ward Insurance Group

To learn more about Thomas Ward Insurance Group and how they can assist you with your insurance needs, we recommend contacting them directly. Their phone number is Phone: 3122541500, and their website is Website: twinsurance.com. Visiting their website will also provide access to frequently asked questions and additional resources. The agency's physical address at 707 W Willow St, Chicago, IL 60614 allows for convenient in-person consultations.

👍 Reviews of Thomas Ward Insurance Group

Thomas Ward Insurance Group - Chicago, Illinois
Cenk Y.
5/5

I cannot recommend Mike Rice from Thomas Ward Insurance Group enough! They were incredibly helpful and efficient in finding me the perfect homeowners insurance. I was under a tight deadline with my home closing date fast approaching, and they made the process so smooth and stress-free.

They ensured everything was handled quickly. Thanks to their help, I didn’t have to postpone my closing date, which was a huge relief.

If you’re looking for a reliable insurance broker who truly cares about their clients, look no further.

Thomas Ward Insurance Group - Chicago, Illinois
Tony B.
2/5

Happy customer for 8 years. Have used Thomas ward for my condo insurance with no issues. Bought a new vehicle last year and naturally thought to use my agent at Thomas Ward for insurance, didn't even shop.

My luck must have run out as the car was stolen this past weekend, when I called the insurance company they informed me that my insurance had lapsed due to a canceled credit card (replaced due to compromised #). I had received ZERO communication that this happened. The Insurance company blamed my Thomas Ward agent for missing a letter in my email address resulting in missed email notifications(?).... My Thomas Ward agent blamed the insurance company. I get that brokers are middlemen, I guess I was hoping for some help navigating what to do since this was pretty overwhelming. My Thomas ward agent didn't seem interested.....so here I am stuck with a substantial financial obligation with no solutions and just a "pending investigation"

We are human, mistakes happen......I'm just very disappointed.

Thomas Ward Insurance Group - Chicago, Illinois
Grant W.
5/5

Though I ultimately secured coverage elsewhere, I found Alex at Thomas Ward Insurance helpful, professional, and easy to work with. Five stars for customer service.

Thomas Ward Insurance Group - Chicago, Illinois
Henry V.
5/5

Our current insurance provider decided to no longer write policies in our state so I reached out to TWI for a quote for coverage at the end of our policy ending date. My request for quotes was handled quickly and provided options to consider from a number of insurance providers. Working with Carmen Delgado we arrived at several suitable options and finally decided on one that met our needs. We have been very happy with the results.

Thomas Ward Insurance Group - Chicago, Illinois
Chappie S.
5/5

Tom and his team were very attentive and helpful in determining best options for my current situation. That has been the case since I began working with them and referring others many years ago. Tom really is a first class, top notch guy and he clearly shows that with his team!

Thomas Ward Insurance Group - Chicago, Illinois
Practical N.
1/5

I’ve been trying to reach my insurance agent for weeks with no success. Every time I call, I’m assured by the person answering the phone that they will pass along my message, but I never receive a call back. This has happened multiple times, and it’s incredibly frustrating to be ignored like this. As a paying customer, I expect far better communication and responsiveness. Unfortunately, this lack of professionalism makes me seriously reconsider continuing with this insurance provider. They clearly don’t value their clients’ time or concerns. Very disappointed.

Thomas Ward Insurance Group - Chicago, Illinois
Rose S.
5/5

I was in a situation regarding my insurance coverage with another agent. Michael Rice took over and resolved my issue quickly and effortlessly.
Thank you!

Thomas Ward Insurance Group - Chicago, Illinois
T. W.
1/5

Totally inattentive. Poor communication and no follow through. Mortgage pro who referred me to these guys reported the same thing, and stopped referring them. Do not work with these guys.

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