The Insurance Team - Queen Creek, Arizona

Tyler Heying

Krystal is a rockstar! She previously assisted me in obtaining better rates with a different company. She recommended that I raise my overall bodily injury limits as the state or Arizona has very low required limits. I did so because 1) it was still roughly the same price as my previous carrier and 2) it would alleviate any type of out of pocket costs should something happen. Unfortunately, something happened, but I am far more at ease due to her recommending higher limits. So, THANK YOU Krystal!

J E

Worst broker agency! Do not recommend! I emailed my agent several times regarding a hail storm and wanting to file a claim, no response for 2 weeks. I’ve checked email and spam regularly. I had to file the claim myself, only to find out we weren’t fully covered after being told by Matthew Plummer we were. I called the number listed and was told Matthew was let go some time ago. There was no bounce back of emails so someone was getting them. There was zero correspondence regarding this from the company or the agent I was assigned to. I left a message with the receptionist for “Crystal” to call me back. Not sure if that’s the correct name as I could barely understand the receptionist. No return call. I went to my policy page on Progressive and tried to email that email address and it bounced back as undeliverable. I tried to email Matthew’s email again and now there’s a bounce back. I tried to call again and it went straight to a generic voicemail that doesn’t even mention the company’s name.

S B

What a joke this so called broker is. My mother changed insurance companies when she purchased a new car at the end of last year as this one did not provide a competitive rate to another we found. Someone at this company then removed all of my mother's historical insurance information from the system and refuse to respond to her or our current insurance company to validate previous coverage. Their phone systems do not work (it goes to voicemail and then says you can't leave a voicemail due to mailbox being full), no one responds to emails, and my elderly parent is now forced paying more for their monthly car rate due to the negligence of this entire company.

What a terrible experience and thing to do to an elderly retired veteran. I will be reporting this.

Erica Digiorgi

I have been in the mortgage industry for the past five years, and during this time, I have encountered numerous insurance agents. However, none have shown the level of dedication and commitment to serving their clients as CHRIS WALL from The Insurance Team. Chris consistently delivers top-notch service with remarkable turnaround times. What sets him apart is that his quotes often outshine those of his competitors, making him a preferred choice for my clients. This not only enhances our professional reputation but also instills confidence in our clients.

If you are seeking a reliable partner to support your business growth or an insurance agent who prioritizes your well-being and that of your family, Chris Wall is the ideal choice.

D Jones

The Insurance Team has provided excellent service on my homeowner's policy for the past seven years. They always find the best deals, and coordination with the mortgage lenders has been seamless. My highest recommendation is well-deserved, especially for Ana, who managed to get my claims history for me in less than 24 hours!

Stephany Romero

Brandon and his team were nothing but professional and efficient when it came to locating the best home insurance policy for me. They were knowledgeable and quick! Brandon was a great help during an excruciating long process in home buying. I had a great experience. Thanks! Highly recommended.
-Stephany

Monica G Kennedy

Working with Mandi for the past 6 month has been excellent. She does as much possible to help her customers and her transparency is amazing ..

Tom MacDougall

They took care of everything right over the phone. Friendly, courteous, professional. Great team, great agent - Kristyna. Give them a call, I was very impressed.