The First Trust & Savings Bank - Watseka, Illinois

Address: 120 E Walnut St, Watseka, IL 60970.
Phone: 54322494.
Website: ftsbank.com
Specialties: Bank, ATM, Mortgage lender.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of The First Trust & Savings Bank

The First Trust & Savings Bank 120 E Walnut St, Watseka, IL 60970

☎️54322494

⏰ Open Hours of The First Trust & Savings Bank

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: 8 AM–12 PM
Sunday: Closed

The First Trust & Savings Bank: A Detailed Overview

For individuals and businesses seeking a reliable and community-focused financial institution, The First Trust & Savings Bank stands as a commendable choice. Located at 120 E Walnut St, Watseka, IL 60970, this bank offers a comprehensive suite of banking services delivered with a dedication to customer satisfaction. Accessible via Phone: 54322494, and easily navigated through their website Website: ftsbank.com, The First Trust & Savings Bank provides convenient access to its offerings.

Specialties and Services

The bankâs core competencies encompass a wide range of financial services. Primarily, they operate as a Bank, facilitating everyday transactions, savings accounts, and checking accounts. Furthermore, they function as a recognized Mortgage lender, assisting clients in securing financing for their real estate needs. They also provide ATM services, ensuring convenient access to funds for their customers. The combination of these services creates a one-stop shop for many financial requirements.

Location and Accessibility

The physical location at 120 E Walnut St in Watseka, Illinois, is strategically situated to serve the local community. The bank boasts several amenities designed to enhance the customer experience. A Drive-through is available for added convenience, allowing customers to conduct transactions without entering the building. Moreover, the bank demonstrates a commitment to inclusivity by offering a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the facility. These physical features contribute significantly to the overall accessibility and usability of the bank.

Customer Feedback and Reputation

The First Trust & Savings Bank has garnered a generally positive reputation within the Watseka area. Currently, the bank has 14 reviews on Google My Business, reflecting a diverse range of customer experiences. The Average opinion is 4.1/5, highlighting a strong baseline of satisfaction. Customer testimonials suggest a consistent theme of politeness and efficiency. One long-standing customer reported banking with the institution since their sixteen years, almost a decade ago, without experiencing any significant issues. This indicates a remarkable level of stability and reliability. Recent interactions with a member named Paige were particularly noted for their prompt and courteous handling of customer concerns, demonstrating a commitment to personalized service. The majority of customers have reported positive experiences, citing politeness and efficiency as key attributes. The bank seems to prioritize building strong relationships with its clientele, fostering a sense of trust and loyalty.

Additional Points of Interest

Beyond its core services and accessibility features, The First Trust & Savings Bank continues to adapt to the evolving needs of its customers. The bankâs website, ftsbank.com, provides a wealth of information, including account details, loan applications, and contact information. The commitment to digital accessibility complements the traditional services offered in the branch. The bankâs presence in the community is evident through its engagement in local events and initiatives. Overall, The First Trust & Savings Bank presents itself as a solid and dependable financial partner.

Contact Information Summary

Address: 120 E Walnut St, Watseka, IL 60970
Phone: 54322494
Website: ftsbank.com

The First Trust & Savings Bank strives to be more than just a bank; it aims to be a trusted member of the Watseka community.

👍 Reviews of The First Trust & Savings Bank

The First Trust & Savings Bank - Watseka, Illinois

Gabriel B.

5/5

Had an account here since I was sixteen (almost ten years ago), and never experienced any true problems banking here. These past 2 years one of their members, Paige, has been extremely quick, and courteous to solving the issues I've had. As for as everyone else, the vast majority have been polite and I can't say I've ever had a negative moment inside the building either.

Isabelle S.

1/5

Their automatic phone number to activate cards does not work. Tried 8 times but just kept asking me to put in my info over and over before telling me my request can't be processed. I am busy all the time and whenever I'm free enough to actually sort this out, FTS is closed. Not to mention that their website is horribly designed and extremely counter intuitive. How hard is it to put a "sign in" button in the top right corner? Every other website has one. And not to mention their ridiculous overdraft fees. I was 16¢ short on a monthly subscription so the bank charged me $30. Luckily I have people to help me financially because greedy practices like that are the reason people become homeless. I wish I could give them 0 stars.

Edit: I just found out they let a charge go through for a subscription I cancelled even though I can't even use my card buy food.

Wendy A.

1/5

This bank is NOT a personable bank! It ONLY cares about it's customers. I went to get a roll of quarters and was asked if I was a customer. I said no. They refused to give me quarters. Then they said they would have to charge me an extra 10 dollars in order to get a roll. I came back to talk to a manager and was not referred to one. This time quarters were refused to me alltogether without a convenience fee. I was going to start an account there for a family member BUT NOT NOW!!! What is this world coming to! You can't exchange currency for coins?! I am going to tell everyone in town not to bank there. Absolutely unbelievable!

Richie M.

5/5

If your looking for a good company to do your banking business with i would definitely Highly Recommend you give First Trust & Saving Bank to do business with the first time in gosh's know how many years it's been since i had a account the first time i walked in the Watseka Bank i felt like i was in good hands very good hands and this is the place that i belonged at to do my banking with and open my own account with and ever since i opened it i am one happy Customer for sure and where my mom and dad and brother bank at in that state i would chose First Trust & Savings Bank over where they bank out of and do there business with because i know my money is in good hands and in very good hands even too and i don't ever plan on getting a account over in that state ever in my life time period ever the staff is very friendly and very nice and you'll be like me and that is One Happy Customer and even the place on both banks are very nice and setup very nice even too and the first time i opened my account when i walked into the Watseka that ins't to far away from where i live at i felt like i believe there and it maid me feel like this was my place that i need to be at felt like a business man for some reason why but i would Highly Recommend You Open your checking account or if you plan on opening a saving account and you'll feel just like me right at home and you'll feel like your money is very good hands even too