S.W. Collins Co. - Fort Kent - Fort Kent, Maine

S.W. Collins Co. - Fort Kent: A Comprehensive Overview

S.W. Collins Co. – Fort Kent stands as a cornerstone of the construction and home improvement landscape in Aroostook County, Maine. Located at 35 W Main St, Fort Kent, ME 04743, this established business offers a comprehensive selection of hardware, building materials, and related supplies, catering to both professional contractors and individual homeowners. With a dedicated team and a commitment to customer satisfaction, S.W. Collins Co. has become a trusted resource for all things construction and home-related in the region.

Specialties and Product Range

The company’s expansive inventory encompasses a wide range of products, including:

• Door Supplies: S.W. Collins Co. provides a substantial selection of doors, suitable for residential and commercial applications.
• Home Improvement Supplies: From tools to lumber, they stock everything needed for renovation and maintenance projects.
• Lumber: A significant portion of their inventory is dedicated to various types of lumber, meeting diverse construction needs.
• Paint Supplies: Customers can find a complete selection of paints, stains, and related accessories.
• Window Supplies: They offer a variety of windows to complement any building project.
• General Hardware: A vast array of hardware items, including fasteners, tools, and plumbing supplies, are readily available.

Convenient Services and Amenities

S.W. Collins Co. prioritizes customer convenience with several valuable services:

• Kerbside Pickup: This service allows customers to arrange for convenient pickup of their orders.
• Delivery: They offer delivery services within the local area.
• In-Store Pick-Up: Customers can conveniently collect their purchased items directly from the store.
• In-Store Shopping: The store provides a traditional shopping experience with knowledgeable staff available to assist with selections.
• Accessibility: The premises feature a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Furthermore, the store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers. A service guarantee is offered, reflecting confidence in the quality of their products and services. The store is designed for a quick visit, acknowledging the busy schedules of their clientele.

Customer Feedback and Reputation

S.W. Collins Co. has garnered a positive reputation within the community, evidenced by its impressive 29 reviews on Google My Business. The average opinion reflects a strong customer satisfaction level, with a rating of 4.4/5. While the specific details of the reviews are not repeated here, they consistently highlight the value of the store’s knowledgeable staff and the overall positive shopping experience. However, recent feedback has raised a significant concern regarding potential bias in customer service, suggesting a need for improved staff training and equitable treatment of all customers. It’s crucial that the store addresses these concerns to maintain its strong reputation and ensure a welcoming environment for everyone.

Contact Information and Website

For further information or to place an order, you can contact S.W. Collins Co. at Phone: 2078343102. You can also visit their website at https://swcollins.com/ for detailed product information and store hours. The website offers a user-friendly platform to explore their offerings and learn more about the company’s history and values. The store’s location is easily accessible, making it a convenient destination for those seeking quality building supplies and expert advice.

👍 Reviews of S.W. Collins Co. - Fort Kent

Anthony G.

5/5

Great service, knowledgeable staff

Maurice B.

5/5

Great hardware store in aroostook county

Joellen C.

3/5

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

oh M.

5/5

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

lee D.

5/5

People are very helpful

One S. H.

1/5

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Virginia M.

5/5

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

Rhonda B.

5/5

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....