Sun Coast General Insurance - Lake Forest, California

Address: 11 Orchard Rd STE 104, Lake Forest, CA 92630, United States.
Phone: 9497681180.
Website: suncoastinsurance.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 414 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Sun Coast General Insurance

☎️9497681180

⏰ Open Hours of Sun Coast General Insurance

Monday: 8:30 am–4:30 pm
Tuesday: 8:30 am–4:30 pm
Wednesday: 8:30 am–4:30 pm
Thursday: 9 am–4:30 pm
Friday: 8:30 am–4:30 pm
Saturday: Closed
Sunday: Closed

Okay, here’s a comprehensive overview of Sun Coast General Insurance, crafted to be helpful and informative, utilizing the requested

👍 Reviews of Sun Coast General Insurance

Sun Coast General Insurance - Lake Forest, California

Sunshine

1/5

I use to have this insurance but every sense I signed up my total amount due for my insurance went up & up. I couldn’t believe it at first I thought maybe it was late fees or maybe they were charging me for something that I didn’t want. So I paid it 1 month to another month &to another & finally, I said to myself what is going on & why does it keep rising. I quit services with them & my last bill was $276. Which I absolutely was not gonna pay.. Every month it would go up at least 13$. I just was fed up with it in the end & decided to find something cheaper & more reasonable. Now my beginning quote was good. But they duped me. lol wow. I wish I would have seen& researched more. Sign up@ur own risk.

Anthony L.

5/5

I wanna thanks Julio Uribe for the excellent customer service in order to finish my documents in my policy... what a difference between someone who only pick up a phone call and someone who is professional and prepared in order to help customers with the complete information.

Trish W.

4/5

To offset all the negative reviews, I only have one complaint issue and that was with the adjuster who the auto body repair manager also concurred she was difficult and kind of rude, but she authorized payment of my van which slid into a cement wall at work after I moved from California to Prescott Arizona and the snow and ice condition at night when it was dark and the parking area was/is not well lit, I filed a claim and it was paid without any further incident regarding the amount...all I had to pay was the deductible. So, other than the rudeness in the beginning, I have a good experience with Stonegate through Suncoast Agency in Laguna Hills, California and the coverage is inexpensive compared to Geico, Allstate, State Farm and others.

Danny F.

1/5

This company works with sleezy underwriters and adjusters to delay and then low-ball any repair. Their insured hit our vehicle and immediately owned up to fault. However, after fighting them for over 2 months, they offered less than 1/3 the cost of the repair as estimated by a reputable shop. These people have poor service, poor business practices. Stay away if you value time or money.

Kenzie P.

1/5

I canceled my policy with them 15 days before they claim I did, they charged my account and are refusing to process a full refund because "they only now received cancelation request." Please choose anybody but this company to avoid massive headache.

Mark T.

1/5

I have had suncost for several years with no incidents. I recently had a very small incident at a Broncos hand trying to park with all the tents obscuring the area. Damage was $960 to other car. My rates went up $150 a month. Horrible customer care trying to find out why. Get penalized fired having the insurance do what they were paid to do. By the way, I have had no claims or tickets in 20 years

Eric H.

2/5

I've had issues with them not notifying the dmv my vehicle was insured. Sure, I was at fault because I hadn't paid my premium on time but, when I was current after paying penalties and fees, they didn't notify them. This has led to me having to go into the DMV, twice and show proof. Huge pain!

Haley K.

1/5

I was involved in a hit and run. I've been calling their claim number for over a week and still no one has called back. If you wait for someone to pick up, make sure you're ready to wait for over an hour and a half just for them to not pick up and tell you to leave a message. I've called EVERY SINGLE DAY for 9 days leaving multiple messages. I don't know why I'm giving them money for insurance when they can't even do their job or call their customers back. This is the absolute worst company I have ever had the misfortune of dealing with. They take your money and then they disappear. Worst company and people by far. What a joke of a company.