SSM Health St. Mary's Hospital - Centralia - Centralia, Illinois

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SSM Health St. Mary's Hospital - Centralia

Overview: Located at 400 N Pleasant Ave, Centralia, IL 62801, SSM Health St. Mary's Hospital stands as a cornerstone of healthcare in the region, offering a comprehensive range of services for both general hospital needs and specialized care. With an average patient satisfaction rating of 3.3 out of 5, it reflects a facility that, while recognizing areas for improvement, consistently delivers quality medical attention.
Location and Contact: Easily accessible by vehicle or public transport, the hospital's address is SSM Health St Mary's Hospital - Centralia, 400 N Pleasant Ave, Centralia, IL 62801. Patients and visitors can reach out via phone at 6184368000 for inquiries or assistance.
Website: For more detailed information, prospective patients and families can visit the official website at ssmhealth.com. The website offers a wealth of resources including patient services, hospital facilities, and directions.
Specialties: SSM Health St. Mary's Hospital prides itself on its broad spectrum of services under one roof. As a general hospital, it caters to a wide array of medical needs, ensuring that patients receive comprehensive care.
Facilities and Accessibility: The hospital boasts several facilities designed with patient comfort and accessibility in mind. These include a wheelchair-accessible car park, wheelchair-accessible entrance, seating, and restrooms. Such amenities ensure that the hospital is welcoming and convenient for all guests, including those with mobility challenges.
Medical Staff: The dedication of the medical team is a highlight of the hospital. Staff members such as nurses, doctors, and specialists like Dr. Haney and Dr. Ibendahl are praised for their expertise and compassionate care. Patient testimonials often mention specific individuals who made a significant impact during their treatment.
Patient Reviews: Patient reviews on platforms like Google My Business offer invaluable insights. Many highlight the kindness and capability of the staff, expressing gratitude for the care received during critical times such as surgery. While the average opinion stands at 3.3 out of 5, these reviews underscore the hospital's commitment to excellence and patient satisfaction.
Other Points of Interest: In addition to its medical services, the hospital offers on-site facilities for convenience. Patients and visitors can enjoy peace of mind knowing that essential services are readily available within the premises.
Recommendations for Prospective Visitors: For those planning a visit, it's advisable to arrive early to account for check-in processes and to familiarize themselves with the hospital's layout. Given the average satisfaction rating, patients should communicate their needs clearly to the medical staff to ensure the best possible experience. Additionally, being aware of the on-site amenities can enhance comfort and convenience during a potentially stressful time.
Conclusion: SSM Health St. Mary's Hospital stands as a vital health care facility in Centralia, offering a range of services from general care to specialized treatments. While it has room for improvement, the hospital's dedication to patient care and accessibility to facilities makes it a noteworthy choice for healthcare needs in the area.
"summary":"SSM Health St. Mary's Hospital in Centralia provides a wide range of healthcare services with a focus on patient comfort and accessibility, though patient satisfaction ratings suggest areas for improvement.",
"keywords": ["SSM Health St Mary's Hospital", "Centralia", "general hospital", "specialized care", "patient accessibility", "healthca

👍 Reviews of SSM Health St. Mary's Hospital - Centralia

cara M.

5/5

I had surgery yesterday, and was so fortunate to have all these capable and kind people helping me through. Shoutouts to nurses doctors, and staff: Kim, Julie, Dada, Lisa, Kelsey, and Chris! Dr. Haney, my anesthesiologist, met with me twice, and did a great job! My Doctor Ibendahl went above and beyond to ensure a great outcome for me. I know I forgot a few people, but I hope you all realize what a difference you're making in people's lives, every day. Thank you!

Kristin B.

5/5

A huge shoutout to Jennifer in Nuclear Medicine. I was so scared for weeks to go to my appointment and let my anxiety get the best of me. The day before appointment she calmly talked me through all my fears, answered EVERY question I had, and made me feel so much better. I arrived at the appt and started having a panic attack. She talked me through it, let me know every step she was taking and kept me calm. This was my first time at the hospital due to us just moving. It was very clean and everyone was so nice and professional. I’ve never been treated as kindly as I was with Jennifer. You can tell she cares for the well being of her patients. She’s a true Angel

Shawn U.

5/5

Nurses were awesome and doctors were very nice and communicated very well with me and unlike other hospitals they talked to me about my symptoms and got me an awesome G.I doctor and actually got me a road to recovery! It's been years since I've felt this good thanks to SSM I got the help I needed when I needed it.

Tony B.

1/5

This used to be a good place, but over the last 5 years, it has become just awful. No one will answer any question they just pawn it off on somebody else and never take any responsibility for anything. Just nicely, saying it is someone else's responsibility. They have basically become a factory farm harvesting insurance money. It is sad but we have nowhere else to go and they know it.

Roger M.

1/5

The prices ya'll charge in the Cafe are ridiculous. There's no way your food needs to be that expensive! It's another example of the greed that's taken over this country! Shame on you! Do the right thing and lower your prices! Then just maybe I will believe you when you say you care about the people you treat there!

Sherry B.

5/5

Everyone is so nice there. Somedays you might wait awhile in ER to get in, but they treat you super nice. They explain things to you. I had to stay 3 days in the hospital and thats when I saw that its a good hospital... so don't let the ER wait throw you off.... you are in good hands. They have compassion, understanding, and patience... Sherry Burrichter

K E.

1/5

🚨🚨🚨🚨🚨My father woke up with a DNR “ Do Not Resuscitate” and “No CPR”. bracelet on. Do NOT go to this hospital. Make the drive to Mt.Vernon. DO NOT send your loved one here!!!!

Christine J.

5/5

My dad was brought in for a new onset cardiac condition where his heart was stopping & was promptly treated and transferred to get a pacemaker. I could not be there but Dr. Leach called me personally to update me every step of the way. Shout out to Ashley, Becky, Kaitlin, Heather, Cindy, & CT staff for great teamwork and care in a high pressure situation! Another life saved at St. Mary’s! He’s home and well!