Spectrum Store - San Fernando, California

When searching for Spectrum Store located at 1150 San Fernando Rd Suite 110, San Fernando, CA 91340, United States, you're likely looking for a one-stop-shop that caters to a variety of telecommunications needs. The phone number 8884067063 allows for direct communication with the company, which is a great starting point for any inquiry or service request.

The website spectrum.com provides an in-depth look at Spectrum Store. Here, you can find specialties that include Internet service provider, Cable company, Cell phone accessory store, Cell phone store, and Satellite communication service. This makes it clear that Spectrum Store is not just a retail outlet but a comprehensive service provider for all your communication needs.

One of the other points of interest for potential visitors is the on-site services offered, which likely means you can get help and support directly at the store. Additionally, the Wheelchair-accessible car park and Wheelchair-accessible entrance ensure that the store is inclusive and accessible to everyone, regardless of physical ability.

Customer feedback is always valuable, and Spectrum Store has garnered 317 reviews on Google My Business. The average opinion is a decent 3.3/5, indicating that while the store has its strengths, there may also be areas for improvement. This average suggests that while many customers are satisfied, some may have experienced issues or had less than stellar experiences.

For someone in search of a reliable telecommunications provider or looking for accessories and services like satellite communication, Spectrum Store seems like a promising option. However, the mixed reviews suggest it might be worth calling ahead to Speak to a representative using their provided number or visiting their website to understand their current offerings and any recent changes in service or policy.

👍 Reviews of Spectrum Store

Katryna

1/5

I am so extremely frustrated with this store. I’ve been going back and forth with the store to resolve an issue that they created. I really feel like they do not have a good grasp on their services because they gave me a lot of false information that customer support told me was wrong. They ended up disconnecting my services once they got tired of trying to fix my problem, I guess. I did not ask for it to be disconnected. And I was working with a sales associate AND a supervisor. I have tried to go above the supervisor but am not being helped. When I originally asked for a supervisor, they didn’t even want to come out to speak with me. I was floored! Customer support online and by phone has been extremely helpful! I suggest calling them and avoid going into this store at all costs. If I can give zero stars, I would.

Brian M.

2/5

If you’re not a new customer they can’t really help you. After spending 30 minutes in store, the last thing I remember is seeing 8 employees doing nothing and one employ said “call customer service, they might be able to help”

Shehan D.

1/5

Worst customer service. Overall i like spectrum service but customer service is terrible. NISHA should be fired. Literally she scolded me. Also she wouldn't let me talk. If she doesn't like her job tell her to quit. Don't put that on the customers. Wish i would never talk to her again

Mariela M.

5/5

Maria helped me out by changing my 7 mobile phone line to spectrum. Thank you Maria you really helped me out lot. Especially the fact with t-mobile I was paying over $400 bucks with all devices paid off. Now I’m only paying $180 bucks.

Juan L.

5/5

The staff at the store(Lorena and Maria) were extremely helpful and patient. We experienced trouble with another line when we tried to switch to spectrum and the staff stood up for us. Although it took more than an hour to be able to get the information needed to switch to spectrum, the staff made the process much easier and smoother then it would have been without their help.

Jose C.

4/5

Like to thank Maria for taking care of me and my wife with our cell phone services. Got to the store around closing and she stood after closing to HELP and FIX our problem......once again THANK YOU MARIA for your A+ COSTUMER SERVICE.

Joseph S.

1/5

Customer service is okay but the wait is very long. Seems like the manager doesn't know what he's doing. He stands around and doesn't help customer, even when there's empty customers service counters. I'd rather drive further away to do my business then to go there!🤬👎

Paul B.

5/5

I needed my WiFi and phone repaired. I called Spectrum/my provider. I got a service technician/Ricardo the same day. He did a great job in replacing my modem/router. He was courteous and very focused while completing the service. I’m very happy with the service I received. I recommend Spectrum to other people.