Schmale Insurance Inc - Belleville, Illinois

Michael R.

They were great to work with for 2 years. Got married and attempted to work with them to combine car insurance, move our home owners, open a business policy with them, and they talked me into keeping my renters policy simply becuase the engagement ring was covered under that. I agreed thinking it would be a easy way to save some time and they would have everythign quoted and executed in a few weeks.

Not counting the business policy, we were looking for roughly over a million in coverages. 12+ weeks go by and they could never even get me a quote. Multiple calls and it was apparent that they had not even looked at any of the information that I sent over to them. Tried to call again today, was on hold for 10 minutes, got disconnected, no call back, I called them back after waiting for a few, got put on hold again. No apologies, no reasoning, just "Okay" when I stated that I want to cancel everything that I currently have with them.

It appears that they have enough business that they do not value the opportunity to provide existing customers growth and added policies.

Chad H.

I've been a customer with Schmale Insurance for nearly 10 years and they have been excellent to work with. The office does a great job of handling every request with thoroughness and efficiency. The agents have done a great job of individualizing my insurance options to fit my every need. I highly recommend working with the Schmale group. Stephen Sedlak has done a great job of making insurance something I no longer have to worry about.

Drew B.

I ran my personal insurance through online companies for many years until I opened a business and decided that I needed a local company with an actual person to contact. I couldn’t be happier that I found Schmale Agency. I have not only given them my company’s business; I have since switched all of my personal policies to them as well. Their ability to shop multiple carriers has saved me money and I really love the ability to contact my agent directly when I need a document or have a question about my policy. They are friendly, accommodating, and truly have their clients best interests in mind. I recommend Schmale to anyone who wants the best possible experience with an insurance agency.

Joe L.

I have had my personal insurance placed through Schmale for over 20 years. Rick and his staff respond quickly to any request or inquiry and are very knowledgeable. I would recommend Schmale to anyone looking for an insurance agency.

Joe C.

Schmale has saved me thousand of dollars since I started using them 6 years ago. I love how easy it is to talk to someone when you have a question or need assistance. Everyone is friendly and professional. First class operation.

Joshua R.

The choice for my insurance is an important decision I make every year. I have put Schmale up against some of the best insurance agencies in the country and every year they earn my business all over again. They communicate better and respond faster.

Nathan B.

I have used Schmale Insurance for years. From initial renters insurance to new homeowners and auto insurance and we use them for our income property. Always available when in need.

James B.

Rick and his team has always taken care of all our insurance needs. If he is not there his staff is very capable of answering questions and getting the best price possible