Sands Insurance Agency: Allstate Insurance - Surprise, Arizona

Sands Insurance Agency: Allstate Insurance is a well-known insurance agency located in Surprise, Arizona. With its address at 16991 W Waddell Rd, Surprise, AZ 85388, United States, it is easily accessible to everyone in the area. The agency can be reached through its phone number 6234557707 for any inquiries or appointments.

The agency's website, agents.allstate.com, provides valuable information about the agency's services and specialties. Sands Insurance Agency specializes in various types of insurance, including car and motor insurance, home insurance, life insurance, motorcycle insurance, and tenant's insurance. As an insurance company, it prioritizes its clients' needs and ensures that they receive the best coverage for their investment.

One of the agency's notable features is its online appointment services. Clients can easily schedule an appointment through the agency's website, making it more convenient for them to discuss their insurance needs. Additionally, the agency offers on-site services, providing a personalized experience for every client.

Sands Insurance Agency also ensures that its location is accessible to everyone. It has a wheelchair-accessible car park and entrance, making it easy for people with disabilities to visit the agency.

The agency has received 36 reviews on Google My Business, with an average opinion of 4.1/5. This rating indicates the agency's commitment to providing excellent service to its clients.

Reviews of Sands Insurance Agency: Allstate Insurance

Michael Taggart

2/5

Well as a driver of 33 years and not a spot on my driving record! I can say that this instance company is extremely expensive!!! I have not seen my insurance decrease in the nearly 5 years I have been with them! My insurance has gone up every six months for almost 5 years, and I don’t know why!!and when I asked them, they said I have the best price I can get , and there is nothing they can do!!! Needless to say, I don’t believe them!!! And am actively looking for other options! As for the people who work in the call center I have no complaints with them, they are very professional and do a fantastic job!

Karen marie

5/5

Our agent is the difference between a good company and a great company. Good job Ryan Nickerson, thanks for the good work

Todd Pipitone

1/5

Nancy has extremely poor customer service skills. If you attempt to call with a complaint she will in fact attempt to Interrupt and talk over you know knowing full well this behavior will cause you to raise your voice and then she will accuse you of yelling at her and threaten to end the conversation.
This woman has no business in the customer service industry.

Todd Wright

4/5

It's been quite a few times where I called them and they wouldn't answer however this agent is a plus. But I would stay far far far far away from Allstate in general over the course of 3 years my policy premium more than doubled. Went from $210 a month to $450. Only reason they gave me was inflation

Mandy Neat

5/5

TJ Green is awesome.. However, I work with Chester Winter on his team.. Any time I have a question he is willing to give me the answer or find a great way to make things work... All of my clients are extremely happy after they speak to Chester and switch their insurances to have him as their contact.. Due to his work ethic and positive attitude I personally followed him to Allstate.. Chester makes a huge difference to my family and my clients. I will always recommend him!!

E

1/5

Quick to charge my credit card for full 6 month policy, once it was paid numerous mistakes on policy & no one cared to follow up. Took 7 to 8 days before someone responded to my email. They said my premium went up $277 because my son got in an accident, but they were not able to provide me with proof of that, I called MVD & my son's driving record was clean. I took my business elsewhere. I only had them for 4 weeks & couldn't deal with their poor service at Surprise location in Sands!

Sumanth Jewlikar

5/5

Alex has been a great help from the day I got insurance through him. He has been willing to go out of his way to help me with my issues. Would definitely recommend Sands to all my friends.

Mike Potts

5/5

Since coming to AZ in 2013 and being an Allstate customer from Ohio, the TJ Green team was a perfect fit. We are always looking for a cheaper cost for insurance, and I have been tempted with other cheaper quotes, "Price is not King". I take into account the service I have versus the promise of cheaper price and potential of less service. I continue to stay with TJ Green...