San Jose Insurance Agency - Campbell, California

Okay, here’s a draft response about San Jose Insurance Agency, formatted as requested, aiming for a formal, helpful, and slightly persuasive tone:

San Jose Insurance Agency: A Comprehensive Overview

For individuals and families seeking reliable and comprehensive insurance solutions in the Campbell, California area, the San Jose Insurance Agency presents itself as a noteworthy option. Located at 2542 S Bascom Ave STE 280, Campbell, CA 95008, this agency offers a focused approach to meeting diverse client needs. They are easily accessible, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.

Phone: 4083713700. Website: sanjoseins.com. The agency’s website, sanjoseins.com, serves as a valuable resource, providing details on the range of services offered and contact information.

Specialties: The San Jose Insurance Agency operates primarily as an insurance agency, suggesting they act as a broker, representing various insurance providers. This allows them to offer a wider selection of policies than a single carrier might. While the specific types of insurance offered aren't prominently detailed on their website, they likely cover common areas such as auto, home, renters, and potentially business insurance.

Other Points of Interest: Beyond accessibility, the agency’s location within Campbell positions them to serve a substantial portion of the South Bay community. It’s important to note that the agency currently has 4 reviews on Google My Business, with an average opinion of 2/5. This indicates a need for potential improvement in customer service and satisfaction, which is a key area to investigate further. It's advisable to consider this feedback when evaluating their suitability.

Opinions: While the current average review score warrants careful consideration, the agency's streamlined approach and accessibility are positives. However, the lower rating suggests potential challenges with communication or claims processing that prospective clients should be aware of. Further research into client experiences would be beneficial.

👍 Reviews of San Jose Insurance Agency

Jen K.

1/5

We have been clients of this insurance agency well before it was acquired by the current owner/manager Karol Payne. We have good records and did not have to deal with her before. However, we were recently rear ended by no fault of our own. During the claims process we received little to no support as clients of Karol and her team. We were left to deal with the other insurance company on our own. Due to this lack of support and misinformation directly from Karol and this agency we are now personally responsible for nearly $1000 in costs as a result of being rear ended! If you are looking for an insurance agent that is going to look after your best interests, you are not going to find one here. Karol refused to take any responsibility for what happened and even told us that if she were in our position she would be looking for another agent as well. There are many people and places to get insurance from and I would recommend you look elsewhere for yours.

Reina P.

1/5

Very rude people here......they didn't want to help with my needs as I wanted to inquiry about auto insurance.....the lady specifically said." She dont want to waste her time."......so I said "Oh it your time!?!? Not the customers?!?!?!......I hung up....very very poor professionalism.

Ashit P.

1/5

viridiana B.

5/5