Rob Hackett - State Farm Insurance Agent - Paris, Illinois

Lucas E.

Outstanding Service & Expertise – A True Professional!

I cannot say enough great things about Kylie Guess and the incredible service they provide. From the moment I reached out, they were professional, knowledgeable, and genuinely invested in finding the best coverage for my needs. They took the time to explain every detail, ensuring I fully understood my options and felt confident in my decision.

What truly sets Kylie apart is their unwavering dedication to their clients. They go above and beyond, always available to answer questions, provide guidance, and offer solutions tailored to my specific situation. Their expertise in the industry is unmatched, and their ability to navigate policies with ease makes the process smooth and stress-free.

Beyond just being an outstanding professional, Kylie is kind, patient, and truly cares about their clients. Their attention to detail and commitment to customer satisfaction make them a rare find in the insurance world. I wouldn’t trust anyone else with my coverage, and I highly recommend them to anyone looking for top-tier service.

If you want an insurance agent who is not only highly skilled but also genuinely invested in your well-being, look no further than Kylie. They are the absolute best in the business!

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Dan M.

I was looking for auto insurance and Robert got me a quote within a few hours of my request. He talked to me on the phone and through email. He answered all my questions very quickly. I was reluctant to go with State Farm at first, but the quote was very good. I did go to the office because I do like to see whom I'm dealing with. Robert was very professional and easy to talk to. I would have given 5 stars, but Robert would have to walk on water for me to do that. He came close. Still, very happy.

Emma C.

As someone just getting out on their own, I very much appreciate Robert Sims and how he explains things. He is not at all pushy and gives all information about policies. Robert gives amazing insight and never seems bothered with any questions I had. He was super willing to help in anyway he could to make me comfortable. I have never felt so secure with an insurance agent before. It was very beneficial talking to Robert as we are close in age! I can say I will 100% be coming back and asking for Robert to help me.

james M.

Kylie did an amazing job getting me the coverage I needed and even more so she made sure I was able to understand all the coverage being offered. Not only on my home, but multiple vehicles and a side by side. I was able to save money and have better coverage. I highly recommend Kylie and Rob.

Andrew D.

Dealt with Robert S. And I have to say he was incredibly nice and helpful the entire time. I would definitely recommend him to any friends or family who are looking for insurance!!

Deb D.

I called to make some changes on my auto coverage and Kylie answered the phone and took care of my changes quickly and efficiently. She was diligent in offering me new programs and was very knowledgeable of the same. She was very professional, but also very pleasant to speak with. I have been with this agency for a long time because I am a big fan of the family feeling that I get when I call in :0)

Emily C.

Robert Sims helped me out greatly when I was looking around for insurance for my car! After having two incidents pretty much back to back before moving to Paris, and then a windshield replacement I was looking at either way expensive plans or nothing at all. He was able to help me out within my budget and has been so nice to deal with! Very friendly!

Clay C.

Kylie is a great insurance agent she made the whole process quick and very easy to understand and she has great customer service. Definitely will be back!