Peterson Insurance Services, Inc. - Clinton, Illinois

Peterson Insurance Services, Inc.: A Comprehensive Overview

Peterson Insurance Services, Inc. stands as a reputable and client-focused insurance agency dedicated to providing tailored coverage solutions. Located at 117 W Main St, Clinton, IL 61727, United States, the company operates with a commitment to delivering exceptional service and expertise. Their readily accessible phone number is 2179356605, and prospective clients can explore their offerings and resources further on their website: peterson.insurance. The agency distinguishes itself through a personalized approach, prioritizing the unique needs of each individual and family.

Specialties: While specific specialty areas aren't explicitly listed, Peterson Insurance Services, Inc. appears to cater to a broad range of insurance needs, including but not limited to homeowners insurance, auto insurance, and potentially other personal and commercial insurance products. Their dedication to understanding client circumstances allows them to recommend the most suitable and cost-effective policies. The agency’s operational model is built upon building strong, long-term relationships with its customers, fostering trust and ensuring peace of mind.

Location and Accessibility

The company’s physical location at 117 W Main St in Clinton, Illinois, provides a convenient point of contact for clients. On-site services are available, facilitating direct communication and personalized consultations. Furthermore, Peterson Insurance Services, Inc. demonstrates a strong commitment to accessibility, offering online appointments for added convenience. The facility is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the premises. This thoughtful design reflects a dedication to inclusivity and customer comfort.

Client Feedback and Reputation

The company has garnered positive attention within the community, evidenced by 22 reviews on Google My Business. The average opinion is 4.6/5, reflecting a consistently high level of client satisfaction. Many reviews highlight the agent’s ability to demystify the complexities of insurance, providing clear and understandable explanations. Individuals often commend the agent's kindness, professionalism, and stress-free approach to the entire process. Specifically, feedback frequently emphasizes the agent's capacity to translate complex insurance jargon into easily digestible terms, particularly beneficial for those without prior experience in the industry. One client, for example, noted that the agent's expertise and approachable demeanor made the entire process “easy to understand.”

Key Attributes & Services

Peterson Insurance Services, Inc. appears to prioritize a consultative sales approach, focusing on understanding client needs before recommending a policy. This approach is consistent with building trust and ensuring that clients receive the most appropriate coverage for their situation. The accessibility features – the wheelchair-accessible car park and entrance – further underscore the company’s dedication to serving a diverse clientele. The online appointment scheduling exemplifies a forward-thinking strategy, accommodating busy schedules and offering a flexible alternative to traditional in-person meetings. The agency’s commitment to on-site services suggests a willingness to provide comprehensive support and guidance to clients.

Contact Information & Website

Clients can easily connect with Peterson Insurance Services, Inc. via telephone at 2179356605 or by visiting their website at peterson.insurance. The website likely provides detailed information about the agency’s services, insurance products, and contact details. The Google My Business profile offers a convenient way to view client reviews and learn more about the company’s operations. The agency’s strategic location within Clinton, Illinois, further enhances its accessibility and convenience for local residents.

Looking Ahead

Peterson Insurance Services, Inc. appears to be a well-established and respected insurance agency committed to providing personalized service and expertise. The combination of a convenient location, accessible facilities, and positive client feedback positions the company favorably within the competitive insurance market. Their focus on building relationships and simplifying the insurance process suggests a dedication to client satisfaction. The agency’s continued success likely hinges on maintaining this commitment to excellence and adapting to the evolving needs of its clientele.

👍 Reviews of Peterson Insurance Services, Inc.

Carrie H.

5/5

Dexter Peterson exceeded my expectations on providing Home & Car Insurance. He truly was so kind, professional & made the entire process stress free!! It was so nice to have an agent you felt comfortable with & made everything “easy to understand” for a person not in the insurance business. I would recommend Peterson Insurance to everyone I know. Hands-Down BEST insurance agent I have ever worked with!!!

Katie B.

5/5

We've had a great experience with Peterson Insurance! My husband and I are both newlyweds and new house owners, and Dexter was a big help answering our questions, finding us a competitive price on home and auto, and getting all the required documentation to our lender in a timely fashion. I highly recommend this team!

C. M. D.

5/5

I've dealt with Melissa at Peterson Insurance in Clinton IL for the recent past. She's very professional, very honest, and very open about what she's doing and working on for her client...me. I will continue working with her for as long as she wants my business. Just call and talk to her and you'll see why she's my fave insurance agent.

Chad S.

1/5

Slanders local businesses to their policy holders. Unethical business practices by all involved with this Agency. Stay as far away as possible. A complaint with the Dept of Insurance will be filed for the continued slander. Also have quite a few of their policy holders on board as well for witnesses.
If I could give 0 stars I would

kelly R.

1/5

this agency don't deserve a star let alone a customer.they like to cheat people out of money. a friend had them for over 30 years and was told this month that their policy was canceled in january , they took feb and mar. payments for car insurance and REFUSED to issue them a refund of the 2 months they took from her

Chrystal G.

5/5

Always friendly and helpful staff! Love Peterson Insurance! They are knowledgeable and always find the right coverage and services for my family!

Stacey E.

5/5

Dexter is a great person to do business with. He knows what he is doing and is keeping his clients best interest as priority. I definitely recommend Dexter!

Julie M.

5/5

Excellent customer service. Professional and knowledgeable staff. Would highly recommend Peterson Insurance Agency.