Orr & Associates Insurance Services - San Diego, California

Nichole Gonzales

Outstanding Service – Luis Went Above and Beyond!

I had the pleasure of working with Luis M. Gomes at Nationwide for my car insurance needs, and I couldn’t be more satisfied with the experience. From the very first interaction, Luis was incredibly helpful, making sure to understand my specific needs and walk me through all of my options with patience and clarity.

Luis truly went above and beyond to ensure I received the best possible coverage at a great rate. He was always available to answer questions, explain complex details in a way that made sense, and even followed up to make sure I was fully comfortable with the policy I chose. His dedication to customer service was apparent, and I felt confident knowing that I was in good hands.

What stood out most was how proactive Luis was. He didn’t just settle for the initial offer but took the time to dig deeper and find additional discounts that I would have missed on my own. It’s rare to find someone who cares so much about ensuring their clients feel supported, but Luis demonstrated that every step of the way. He made what can often be a stressful process feel seamless and straightforward.

I highly recommend Luis M. Gomes for anyone looking for car insurance. He’s knowledgeable, personable, and truly cares about his clients’ needs.

Rodrigo Salcedo

Running a successful company means having the right group of people in your corner. I was delighted to find out how efficient and easy it was to be able to switch over to ORR & Associates. Luis and Nick worked day and night to provide the necessary papers and insurance not to lose my clients. Thank you again Luis and Nick for your outstanding dedication to customer service and providing great service.

Carol Whitley

Orr and Associates is a great insurance agency. I began working with Luis Gomes recently and after listening to our insurance needs he worked diligently in helping us obtain a lower rate. In determining the extent of our needs, he explained insurance terminology in a way that we could finally understand which enabled us to make some practical changes to our policies. I would describe Luis as professional, personable, and committed to achieving the desired goals of his clients and we give him our highest recommendation.

Cindi Lilly

Luis was a life saver. When my assigned agent did not return or answe calls, he jumped in and helped resolved our urgent issue. He also helped obtain new policies for two of my relatives saving all of us $$$. He answered all questions and returned all calls/emails very quickly Thank you!

Omar Khalidy

Luis has been absolutely phenomenal. He’s very attentive and listens, while also providing great service based on suggestions that reflect my current needs. Thank you for everything, Luis!

allen casatico

Luis Gomes was awesome he was able to help me where no one else could, Orr is lucky to have him.

Andrew Villalobos

We can't thank Luis enough for helping us navigate thru all our business insurance policies. He has been sufficient and responsive to all our needs. He helped us get the best rates for our insurance needs and has gone above and beyond to help our small business. We feel comfort knowing Luis is our insurance agent for our business. highly recommend him.

Jose Gonzalez

Luis gomes is very helpful magnificent service very clean and detailed with wat I needed good communication I got an excellent recommendation to contact him for my insurance need thank you