M&T Bank - Waterford, Connecticut

M&T Bank – Waterford, Connecticut Branch

For individuals and businesses seeking a reliable and established financial institution, M&T Bank's Waterford, Connecticut branch presents a compelling option. Located at 124 Boston Post Rd, Waterford, CT 06385, United States, this branch offers a comprehensive suite of banking services supported by a strong regional presence. The phone number is 8607068132, and the website provides detailed information and online access: locations.mtb.com. This particular branch, like all M&T locations, is committed to providing convenient and accessible services to the Waterford community.

Specialties: M&T Bank specializes primarily in banking services, encompassing a wide range of products and solutions. These include, but are not limited to, personal accounts, business accounts, savings accounts, checking accounts, loans (including mortgages, auto loans, and personal loans), and wealth management services. M&T distinguishes itself through its dedication to customer service and its history as a respected financial institution in the Northeast. They are known for their stability and commitment to the communities they serve.

Location and Accessibility: The Waterford branch is strategically situated at 124 Boston Post Rd. Its location provides convenient access for residents and businesses in the surrounding area. Notably, the branch offers several features designed to enhance accessibility for all customers. These include a drive-through service, a wheelchair-accessible car park, and a wheelchair-accessible entrance. This commitment to inclusivity demonstrates M&T Bank's dedication to serving the entire community. The surrounding area offers a variety of amenities, including restaurants and shops, making it a convenient location for conducting banking business.

Customer Opinions: Currently, the Waterford branch has 5 reviews on Google My Business, yielding an average opinion of 2.4 out of 5 stars. While this average score reflects some areas for potential improvement, it’s important to consider the diverse range of experiences reported. Customers have commented on the helpfulness of the staff, while some have expressed concerns regarding wait times and specific service procedures. M&T Bank actively monitors and responds to customer feedback, striving to address concerns and enhance the overall customer experience. A deeper dive into the reviews can provide valuable insights into specific aspects of the branch’s operations.

Key Features and Services Offered:

• Personal Banking: A range of accounts designed for individuals, including checking accounts, savings accounts, and money market accounts.
• Business Banking: Solutions for small and medium-sized businesses, including business checking accounts, business savings accounts, and commercial loans.
• Mortgages: Assistance with purchasing a home, including various mortgage options and financing solutions.
• Auto Loans: Financing options for vehicle purchases.
• Wealth Management: Services for individuals and families seeking to manage their investments and plan for the future.
• Online and Mobile Banking: Convenient access to accounts and services through a secure online platform and mobile app.
• ATM Access: The branch is equipped with ATMs for convenient cash withdrawals.

Additional Points of Interest: Beyond the core banking services, the Waterford branch offers several additional points of interest to enhance customer convenience. The drive-through service streamlines transactions for customers on the go. Furthermore, the presence of a wheelchair-accessible car park and wheelchair-accessible entrance underscores the commitment to providing equal access for all patrons. These features demonstrate a proactive approach to ensuring inclusivity and accessibility within the local community.

Contact Information and Hours: It is recommended to verify the most up-to-date hours of operation and specific services offered by contacting the branch directly at 8607068132 or visiting the website: locations.mtb.com. The branch's commitment to customer service extends to providing readily available information and assistance.

Overall Recommendation: M&T Bank’s Waterford branch represents a viable choice for individuals and businesses seeking a well-established bank with a focus on customer service and a commitment to accessibility. While the current average opinion is moderate, the branch’s strategic location, convenient services, and dedication to inclusivity make it a worthy consideration. Potential clients are encouraged to contact the branch directly or explore the website for more detailed information and to determine if M&T Bank’s services align with their specific financial needs. The branch strives to provide a secure and reliable platform for managing finances and achieving financial goals.