Minnequa Works Credit Union - Pueblo, Colorado

Michael A.

Applied for a loan here. It was a really simple process they got back within a day and approved me without any trouble. It was harding finding a bank willing to work with me as a young adult, especially for an auto loan. The loan officer was on top of things and worked in my best interest. The staff was also polite greeted me well and had great hospitality. Awesome credit union, definitely look forward to work with them in the future. Definitely recommend for first time buyers or borrowers. Can't thank these people enough. 5 stars.

gnalrick 1.

Needed help with the new updated app, called in and spoke to Regina, she was extremely helpful, stayed on the phone and guided me through the steps and was very clear with the instructions.

It is not everyday that you call a business and you get this kind of professionalism, iv seen enough give her a raise(lol)

Robbyne C.

Local credit union - great staff, great service, great products that meet our needs!

Bob Y.

Overall service wonderful. Caution if you have a medical condition requiring a mask. The security officer has no sympathy and will treat you like a criminal. I understand need for security but courtesy and respect for member customers is lacking.

Kaylin P.

I love this Credit Union! I wish I could say I have banked with this Credit Union for years but I am only about a year in. In that time I have been beyond happy with the customer service, friendly and helpful staff, and the unbeatable rates. I have a loan and a car loan through this Credit Union now and I did a lot of research and looked into MANY other institutions before reaching out to this one. They have been able to offer me and my family with significantly better interest rates and terms. They are amazing! I am so grateful I found this company and plan to use them for many years to come!

Josh O.

This used to be a great Credit Union, with great customer service, in which I have used for over 13 years. Recently I have experienced a decline in their customer service. In my most recent experience, I had applied for a personal loan and was told I would be contacted the same day after reviewing my information. No one had contacted me so I called the credit union and was directed to leave a message because the loan specialist was unavailable or with another customer. No response that day and it seemed like a burden for them to receive my call. Second day I had not received a call back so I waited until later in the day hoping after receiving my message they would return my call. No call back so I called again. Once again I was directed to leave a message. Long story short they have made me feel like my financial interests are of little importance and it seems like they could care less whether they get my business or not. Maybe they are tending to the customers depositing thousands of dollars and my small loan was not a priority. Either way this is how they made me feel. After no communication I gave SunWest Credit Union a call and they were able to finance me the same day with excellent customer service. After this recent experience I will be closing my account with Minnequa Works Credit Union and SunWest Credit Union has gained my business. Being My First Credit Union and using them over 10 years, it has been very disappointing to see their customer service decline. I used to think so highly of Minnequa Works.

Melissa P.

Joaquin has been wonderful. He made my day by helping me with my account. He’s a keeper!!! Great job Joaquin.

Aaron E.

Worst bank in town they are crooks and theives. Be sure to always count your money back from them, for some reason they don't know how to count money. Several times I went and they either don't give enough of what you asked for or too much then it's your fault. They are dirty please don't use this bank. I trust a methhead before opening an account here. Most incompetent management ever.