Michael J Karr - State Farm Insurance Agent - Chicago, Illinois

API L.

State Farm has been around for YEARS, and just like other insurance companys they two some times drop the ball, however, these's a reason why State Farm is still No 1 in insurance. Ed Rust told me years ago, theres a reason why their slogan is " Like a Good neighbor, State Farm is there!! SF has a long history of taking care of their customers, as their customer satification is SF #1 Goal. I will say this, im not happy with my current agent, i was with Mike Karr office in 2009 and I love his staff and Im omw back.. See you soon Mike!!

Jesus G.

My family and I switched over to Statefarm years ago after being with AllState. This office dropped my home insurance policy because of claim activity after a hail storm. Have sent ton of referral business to this office and they didn’t have the courtesy to give me a call or email to notify me of the coverage being dropped. They do however call for anything else related to payments and what’s in their favor

William B.

I had an awful accident that totaled my car. State Farm was really compassionate as I was going through a very scary incident. After the dust had settled, they were extremely quick with the entire process on settling the claim. Within 24 hours, all was completed and my check came in three business days. I am happy to be a customer of State Farm, particularly the nice and efficient people at Mike Karrs office.

leslie K.

I have been with Mike Karr's office for over 30 years (ever since I moved out of my parent's house and needed my own auto & home insurance). My parents & grandparents had insurance through Mike's office as well! I have referred several people who are also insured through this State Farm office.

I later opened my own business, and this office helped me cover that as well. When a water main broke underneath the building where my business was located, Mike Karr personally went above and beyond to make sure my claim experience was a good one. Over the last 30+ years, whether I've needed help with policy changes or claims, Mike Karr's office has had my back! Joanne & Renee have provided top notch customer service. I know if I ever need anything, they will take care of me. This is why I am still with Mike Karr's office after all this time. I highly recommend them!

Jordan A.

Great service and staff. My family has been insured with Mike for years and we couldn’t be happier with this office.

gavi P.

I had Life Insurance homeowners and auto insurance at this location 4 several years. Until I started noticing abnormalities with their billing. I noticed they were overcharging me immensely. When I try to talk to customer service or anyone in this office all I got was rude customer service. And once I try to change from this location to another they try to make it as hard as possible for me to do so. Be forewarned do not do automatic payment with this office because they will overcharge you.

Emilia T.

Horrible customer service. First denied our home from being insured to minor issues and when we went into the office to ask for a transfer to another agent they told us it could not be done in the office and referred us to call customer service. Do not go with them there are many other locations in the area with way better service.

Crystal P.

Had him for 10 years. My whole family had him probably since he's been in business. I also got him customers to sign up. We were in an accident and the person driving Michael Karrs client) called to make a claim. They said he didn't have insurance. I checked our file and realized we never received a bill. Michael Karr receptionist said we got a bill and she called us. We checked out phone plan and told Michael Karr we have no call nor voice mail from his office. He basically said too bad there's nothing he can do AND IT HAD ONLY BEEN 3 DAYS THAT HE DIDN'T HAVE INSURANCE. Wow thanks for trying Michael, I really see you value and fight for your customers. I even warned him that I was going to drop him after 10 years, he didn't care and said it's too bad. When I did call to cancel I wanted to speak directly with him and he said I didn't have to talk to him. If you want poor customer service and no appreciation for long time customers then sign up with Michael Karr.