Matthew R. Petsinger Agency, LLC American Family Insurance - Waseca, Minnesota

Matthew R. Petsinger Agency, LLC American Family Insurance: Comprehensive Insurance Solutions in Waseca, Minnesota

Nestled in the heart of Waseca, Minnesota, the Matthew R. Petsinger Agency, LLC American Family Insurance offers a wide array of insurance services, tailored to meet the unique needs of the local community. With a strong commitment to customer satisfaction and a deep understanding of the region's insurance landscape, this independently owned agency has been a trusted choice for residents and businesses alike.

Main Services

• Auto Insurance: Protect your vehicles with comprehensive coverage options, including liability, collision, comprehensive, and more. Enjoy discounts for bundling policies, good drivers, and safe vehicles.
• Home Insurance: Safeguard your home and personal belongings with policies that cover damage from fires, storms, theft, and other perils. Customize your coverage with endorsements for high-value items, water backup, and more.
• Business Insurance: Shield your business from unexpected events with tailored policies that cover liability, property damage, business interruption, and employee-related risks. Explore options for small businesses, commercial vehicles, and workers' compensation.
• Life Insurance: Secure your family's financial future with term, whole, and universal life insurance policies. Convert term life insurance to a permanent policy, and access cash values with permanent policies.
• Umbrella Insurance: Enhance your liability coverage with umbrella insurance, which provides an extra layer of protection beyond your auto and home insurance policies.

Location and Access

Situated at 101 S State St, Waseca, MN 56093, the Matthew R. Petsinger Agency is conveniently located in the downtown area, offering easy access for clients coming from various parts of the city. The agency is close to several local landmarks, including the Waseca Public Library and the Waseca Community Theater.

For those driving, the agency offers ample parking, including a wheelchair-accessible car park. The building itself features a wheelchair-accessible entrance, ensuring that all clients can access the agency's services without barriers.

Featured Characteristics

• Personalized Service: As an independent agency, the Matthew R. Petsinger Agency can tailor insurance solutions to meet each client's unique needs and budget. Enjoy one-on-one consultations and personalized attention from knowledgeable agents.
• Local Expertise: With a deep understanding of the Waseca community and the surrounding region, the agency can provide insurance advice specific to local risks and challenges.
• Convenient Hours: The agency is open Monday through Friday, from 9:00 AM to 5:00 PM, and by appointment on Saturday. This flexible scheduling allows clients to visit the agency at their convenience.
• Online Access: Manage your insurance policies, make payments, and access important documents through the agency's website or the American Family Insurance app.

Practical Information

• Address: 101 S State St, Waseca, MN 56093, United States
• Phone: 5078352770
• Website: amfam.com
• Email: [email protected]
• Social Media: Follow the agency on Facebook for updates, news, and helpful insurance tips.

Positive Aspects from Reviews

The Matthew R. Petsinger Agency, LLC American Family Insurance has received an impressive 21 reviews on Google My Business, with an average rating of 4.4/5. Clients appreciate the agency's personalized service, local expertise, and commitment to finding the best coverage options for their needs.

• Knowledgeable and Helpful Staff: Several clients mention the friendly and professional service they received from the agency's staff, highlighting their expertise and willingness to explain insurance concepts in an easy-to-understand manner.
• Competitive Rates: Many clients comment on the agency's ability to find them affordable insurance options that meet their coverage needs, often saving them money on their premiums.
• Prompt and Efficient Service: Customers appreciate the agency's quick response times to their inquiries and the efficient processing of their insurance needs, from quotes to policy changes and renewals.

In conclusion, the Matthew R. Petsinger Agency, LLC American Family Insurance offers a comprehensive range of insurance services tailored to the unique needs of Waseca, Minnesota residents and businesses. With a commitment to personalized service, local expertise, and convenient access, this independently owned agency has earned a reputation as a trusted choice for insurance solutions in the region.

👍 Reviews of Matthew R. Petsinger Agency, LLC American Family Insurance

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.

Gabriel R.

5/5

I was Very well informed of the great benefits AmFam has to offer me and went through everything in detail with me that I just had to buy car and renters insurance from Matt. What a Wonderful blessing to know Matt and his crew.

Riley L.

5/5

These people are family! They have worked with me through every hiccup and every bump in the road. They have always been kind and willing to work with me whenever I have been in. They will sit down and walk you through the process and explain everything in detail to ensure you understand what everything means. I would never switch agencies, hands down the best one I’ve worked with!

Eli L.

5/5

Leah will go above and beyond to help you! Matt even came out to my home to help finish my policy on my schedule. I’ve never had another insurance agent work as hard for me as this one does!

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.