Mark Nickerson - GEICO Insurance Agent - Waterford, Connecticut

Kelly B.

Kim was amazing and saved us over $100 a month.. glad to be back at Geico❤️ she was awesome on the phone and knew how to get the job done quick quick like. Thank you Kim- she was amazing and should get a raise 🙂

P K.

Zero stars if I could. Without notifying me geico raised my bill from $89 a month, To $125 a month, then finally $150 a month (have a clean driving record as well). Just switched to progressive and my bill is at 89 where it started 3 years ago. Fkk geico long and strong ✌️

Edit - just read your response. Why would I waste my time doing that? ✌️

Pascal E.

Justin took my call and did a fine job of getting me the boat policy that I needed. He worked efficiently, was friendly and kept things simple. Another agent, Abby had left a very friendly and professional voicemail a few weeks back after I had saved an application. Basically the agency did a fine job following up and delivering. Good work. All the best.

Cindy M.

Friendly and efficient. Old fashioned customer service. The office is very good but then cancelled by GEICO for minor parking lot claim with no payout. If you atre 50+ go with AARP or Progressive. Friends said don't go with GEICO. Customer svc lacking consistency in claim handling. Contacted and spoke to at least 3 claim reps asking same questions.

Grant D.

Justin continues to provide great service. We chat a couple times each year to make sure my homeowners and car insurance give me the best coverage for the cost.
Jennifer (in the office) was a big help today coordinating my phone call.

Sandra V.

I recently worked with Justin Hedrick out of Mark’s office. I can’t say enough about Justin’s excellent service. He was thorough, detailed and patient. He answered all of my questions and initiated suggestions to my policy. I ended up going with the policy he recommended ! I trust Justin gave me sound advice and it was a pleasure to do business with him .

Austin P.

I called around several places to see who could give me not only the best quote but the best service as well. My rep was Justin and he was more than helpful and made feel comfortable amd confident in the plans I was receiving. He was very friendly and honest and gave me prompt service to help me get my rates even lower than anyone else and than what I was first quoted. I am and will continue to be a happy Geico customer. 😊

David V.

Worked with Agent Justin Hedrick a couple
weeks back to quote and change my car and home insurance. Although we did not meet, talking through my options and coming up with the best price for me was Justins top interest. He as very genuine, helped me understand my options and was very professional and efficient. He’s a grea asset to the staff. It was great chatting as well and i appreciate all the help and personal touch and call back! Thanks Justin.. highly recommend Geico, Justin, and the Waterford agency.