LR WINDSOR - Chicago, Illinois

Maryam A.

Worst service I've ever received anywhere. The lady Denise Johnson that is my "my agent" is very arrogant and rude. Everything was fine when I wasn't dealing with her.
Then, i had some issues with my policy and my claim that I needed help with, she stopped answering my emails and my calls. When I call the office and ask for her, her assistant says one secind. The second she gets my name Denise becomes out of the office or on lunch or in a meeting.
I was only asking for updates on the status of my issue and she would ignore me for days.
Lastly, i was trying to get information on why my insurance got a little higher and all I got from her was there's nothing I can do for you and no I can't help you. In the rudest way possible.
She just didn't want to help me anymore.
Just GO somewhere else if you want to be treated with a little respect or get help with your insurance needs.

Ra3ed A. G.

Very bad insurance agency and agents. One lady agent (Denise) that works there is bad manered and disrespectful and knows nothing if customer service. If you ask many questions or have an issue with your insurance or policy she will tell you she can't help you or that you have to do it yourself. I have been with my insurance company for 4 years, and im looking to change it just so they won't be my agency anymore.

Drew S.

Recently switched my insurance coverage and Tom Leising at LR Windsor was exactly who you want to work with. Quote was competitive with other offers, and Tom was responsive, professional, and was able to walk me through each step in the process that made me feel informed and comfortable with the process. Definitely would refer LR Windsor and Tom Leising.

Checking in a year later, again worked with Tom Leising. Renewal may have been an easier decision. Both Tom and LR Windsor delivered above quality service on insurance and I could sense genuine interest and dedication towards working for what was best for me and my business. All questions and concerns were answered and responded in a timely manner. Once again, well deserving of 5 stars and I have and will continue to refer LR Windsor and Tom Leising.

Matt O.

I recently decided to make a switch for my insurance coverage and Ryan Bauroth with LR Windsor was excellent to work with. He provided a competitive quote with reputable insurers. Ryan and the whole LR Windsor team have been very responsive and walked me through all the steps needed to complete the transition.

melis I.

Nermin Bedak has been dealing with our insurance for years . He really looks out for the customer and makes sure they have the best deal out there. Anytime we ever needed him he would always respond quickly. Best person you could have on your side. Definitely recommend LR Windsor.

Alija H.

I've been using LG Windsor for my home and my cars and have no issues to complain about. Both of my parents use them. Also, my brother is using them and my further family. The company is very professional which is probably why I’m staying with them. They quickly took my statement and handled the other party’s insurance without involving me more than was necessary. I am glad that I had chosen them as cheaper and more professional insurance company.

Denisa K.

Nermin was awesome to work with and very professional . He was able to significantly lower my auto and home owners insurance. The transaction went exactly as he stated and couldn’t be happier with the service he provided.
I highly recommend LT Windsor to all my family and friends.

Sanela M.

Nermin JR. Bedak is not your typical insurance agent. He goes the extra mile to be sure you have the right amount of coverage for your situation and that you get a solid insurer at an affordable price.
Customer service is always attentive, prompt and friendly. I highly recommend LR Windsor.