Linares Insurance Group - North Riverside, Illinois

heriberto M.

Great customer service with a fast response to all my questions.
After shopping around my decision to add two more vehicles was very easy.
Thanks for your help.

Eddie Martinez

Ernest L.

I have had a Homeowners and car insurance policies with Linares Insurance Group for several years. When I first took out the policies Lizabeth Herrera fully explained the options that were available to me. I took her advice and her advice has been extremely valuable to me. Lizabeth is the best there is. No one else can compare as far as I’m concerned.

Alejandra H.

Your posted hours say you open at 9 AM. I came yesterday at 10 AM, but you were closed. I gave it a second try today at 10 AM, but it was still closed. I waited for over 20 minutes, and no one showed up.

If your hours have changed, please update them, or ensure the business opens on time.

Silvia L.

I recently had the pleasure of engaging with Linares Insurance Group, and I must say, their commitment to customer service has left a great impression. From the outset, they demonstrated dedication to ensuring that I not only understood the details of my policy but felt completely at ease with my choices.

They took the time to provide me with a thorough and detailed explanation of the various policy options available, patiently navigating through the complexities of insurance jargon. What sets them apart is their willingness to go above and beyond by conducting a meticulous comparison of offerings from different companies, allowing me to make an informed decision tailored to my needs.

What was truly impressive was their commitment to customer comfort. Throughout the entire process, I never felt pressured; instead, they provided an environment where I could explore my options at my own pace. This level of patience and understanding is a rarity in the insurance industry. Something I have not experienced with my previous insurer.

Their swift replies to my phone calls and emails reflected a commitment to prompt and efficient communication that I can expect become a customer. It's reassuring to know that, in times of need, they are just a call or message away, ready to address any concerns or inquiries.

I highly recommend that you seek them out if you find yourself paying a higher rate in your auto, home, motorcycle, life or even pet insurance. You will be surprised how there might be the possibility of saving you money by reviewing all your options.

Sandra D.

Libby is professional yet easy to talk with. She answered all of my questions and helped me to get a fair rate on my policies. I highly recommend Linares Insurance Group.

Dawn K.

I have nothing but good things to say about Libby and Linares Insurance Group. Thankfully I haven’t had the experience of having to file a claim while I’ve been insured by them but every time I call with a question or an issue I get a call back quickly and Libby takes the time to answer my questions. Before I switched to Linares I was insured by a large insurance group that was very impersonal and they kept increasing my yearly premiums. Now I feel more comfortable with a smaller place with nice, friendly people who know me, and don’t just treat me like a number.

Richard T.

We recently purchased a new VW and needed to cancel out our Fiat. Our call was taken by Carlos and all was taken care of easily and professionally! We highly recommend anyone to use Libby Herrera office for any insurance needs.

Berenice P.

Linares insurance has been taking care of all my insurance needs for the past 5 years. Always providing great savings. They are very attentive to my needs. Great company.