Kent Rouse - State Farm Insurance Agent - Lake Villa, Illinois

Kent Rouse - State Farm Insurance Agent

Kent Rouse is a prominent State Farm Insurance Agent located at 120 N Milwaukee Ave, Lake Villa, IL 60046. His office is easily accessible and offers a wheelchair accessible entrance and parking lot, ensuring that all clients can comfortably visit.

With a strong emphasis on customer service, Kent Rouse and his team specialize in providing insurance solutions for auto, home, life, and renters. They take the time to understand each client's unique needs and tailor their recommendations accordingly.

One of the key strengths of Kent Rouse's agency is their exceptional staff. Clients consistently praise team members like Maria and Molly for their prompt responses, thorough explanations, and overall dedication to ensuring customer satisfaction. This commitment to exceptional service has earned the agency a high regard within the community.

Furthermore, Kent Rouse's agency boasts an impressive average rating of 5 out of 5 stars on Google My Business, based on 170 reviews. This outstanding feedback demonstrates the agency's strong reputation and the trust that clients place in their services.

If you are searching for a reliable and knowledgeable insurance agent in Lake Villa, IL, Kent Rouse - State Farm Insurance Agent is a top choice. With their diverse range of insurance services, exceptional customer care, and excellent track record, they are well-equipped to meet your insurance needs.

Specialties

• Insurance agency
• Auto insurance agency
• Home insurance agency
• Life insurance agency
• Renter's insurance agency

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Opinions

This company has 170 reviews on Google My Business.

Average opinion: 5/5.

👍 Reviews of Kent Rouse - State Farm Insurance Agent

Kim N.

5/5

Whenever I reach out to Maria, she is quick to respond and always takes care of my family's needs. Thank you for moving over from Craig Kressner's office to continue the great service! You are appreciated!

Kari B.

5/5

Molly made the transition back to State Farm after being with another company seamless and easy! She is knowledgeable and explained everything very well. I'm glad we will be working with her from now on! Thanks Molly!

momo A.

5/5

I had the pleasure of working with Klaudia Jokanic from State Farm, and I couldn’t be more impressed! Klaudia was extremely professional, attentive, and genuinely cared about finding the best coverage for my needs. She took the time to explain all my options in detail and made the whole process smooth and stress-free. Her customer service is exceptional, and I truly felt like a priority. I highly recommend Klaudia Jokanic and State Farm for anyone in need of insurance services

Brian B.

5/5

Been with this office for years! Pati was an amazing human being that always took such great care of me and my family. I called the office for the first time since she retired and Maria was just as helpful! Got my issue taken care of quickly and painlessly. Can’t recommend this place enough!

Carmen P.

5/5

Klaudia Jokanic made made first time experience getting my own car insurance so easy! This my first yeat getting my own and i was so nervous with getting my own but Klaudia made it so easy and made me feel at ease. I will be recommending friends and family to go to her!

Liz W.

5/5

I'd like to thank Maria Zentis at Kent Rouse's agency for her help. When I had a question about my bill she was quick to figure out my issue and respond back to me. She remembered me from when Craig Kresner was my agent, it was nice to be remembered as a long time customer!

Sael L.

5/5

Hello I am a new state farm customer from lake villa ! I want to take the time and thank Klaudia jokanic for her professionalism and for getting me the best auto insurance for me ! She's awesome and overall an awesome experience! She explained everything to me in detail ! Highly recommend!

Joe T.

5/5

Kent, you couldn’t be luckier to have Maria Zentis join your agency!!! She is organized, professional, knowledgeable and has the best customer service skills!!! Maria effortlessly answered my questions and executed my requests in the most efficient manner!!!! It is my hope that you have the pleasure of working with Maria for years to come!!!!