Kemper Auto - Cerritos, California

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For individuals and families seeking comprehensive insurance solutions, Kemper Auto stands as a notable insurance agency. Located at 13340 183rd St, Cerritos, CA 90703, United States, Kemper Auto provides a range of services designed to safeguard vehicles and offer peace of mind. Their readily accessible contact number is 8668609348, and a detailed overview of their offerings can be found on their website: kemper.com.

About Kemper Auto

Kemper Auto specializes in providing a diverse portfolio of automobile insurance products. They cater to a broad spectrum of drivers, from young drivers establishing their driving history to seasoned motorists seeking to protect their assets. The agency’s core competency lies in assessing individual risk profiles and tailoring insurance policies to meet specific needs. This personalized approach distinguishes Kemper Auto from more generalized insurance providers. They pride themselves on understanding the unique circumstances of each client, ensuring that the coverage offered is both adequate and cost-effective. The company’s commitment extends beyond simply selling policies; it encompasses building long-term relationships based on trust and reliability.

Key Features and Services

Kemper Auto offers a suite of features designed to simplify the insurance process and enhance customer satisfaction. These include:

• Competitive Rates: The agency consistently strives to secure the most competitive rates available in the market, leveraging its strong relationships with insurance carriers.
• Policy Options: They provide a wide array of policy options, encompassing liability, collision, comprehensive, and uninsured motorist coverage, allowing clients to select the coverage that best suits their requirements.
• Digital Convenience: Kemper Auto embraces digital innovation, offering online quote requests, policy management tools, and convenient communication channels.
• Claims Assistance: The agency provides dedicated assistance throughout the claims process, guiding clients through every step and ensuring a smooth and efficient resolution.
• Risk Management Advice: Beyond simply providing insurance, Kemper Auto offers valuable risk management advice, helping clients proactively mitigate potential hazards and reduce their insurance premiums.

Location and Accessibility

The physical location of Kemper Auto at 13340 183rd St, Cerritos, CA 90703, provides a convenient point of contact for clients seeking in-person assistance. The office is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility. This ensures that individuals with mobility limitations can readily access the agency's services.

Customer Feedback and Reputation

As evidenced by 350 reviews on Google My Business, Kemper Auto has garnered a significant number of customer reviews. However, the average opinion is a 2.4 out of 5. This suggests that while many clients have positive experiences, there are areas where the agency could improve. Specifically, concerns have been raised regarding claims processing times and customer service responsiveness. It’s crucial for prospective clients to consider this feedback when evaluating Kemper Auto’s suitability for their needs. A deeper dive into the reviews reveals a mixture of positive and negative sentiments, highlighting the importance of individual experiences.

Additional Points of Interest

Beyond its core insurance services, Kemper Auto maintains a professional and welcoming environment. The agency’s dedication to customer satisfaction is apparent in its accessibility features and commitment to providing personalized service. It’s recommended that potential clients schedule a consultation to discuss their specific insurance requirements and explore the available options. The agency’s knowledgeable agents can provide expert guidance and assist in selecting the most appropriate coverage.

Contact Information

Phone: 8668609348

Website: kemper.com

Address: 13340 183rd St, Cerritos, CA 90703, United States

Kemper Auto provides a valuable service to the community, offering a range of auto insurance policies and dedicated support. While customer reviews indicate room for improvement, the agency’s commitment to accessibility and personalized service remains a key strength. A thorough evaluation of their offerings and a discussion with a representative are recommended for anyone seeking reliable automobile insurance coverage.