KCAL Insurance Agency (Diamond Bar) | 華興保險 - Diamond Bar, California

Ken Lau

I had an exceptional experience working with Jacky from KCAL Insurance. From the moment I reached out, Jacky was incredibly responsive, knowledgeable, and genuinely cared about finding the best coverage for my needs. He took the time to explain all the options available, ensuring I fully understood the policy details before making a decision. His professionalism and dedication made the entire process smooth and stress-free. I’m truly grateful for Jacky’s expertise and highly recommend him and KCAL Insurance to anyone seeking top-notch service. Five stars all the way!

Alex Yu

I recently had the pleasure of working with Carmen Zheng at KCAL Insurance Agency's Diamond Bar location, and I couldn’t be more satisfied with the service I received. Carmen’s professionalism, expertise, and genuine care for her clients truly set her apart.

She was incredibly responsive, attentive to my needs, and took the time to understand my specific requirements. She went above and beyond to find the best insurance options for me, explaining everything in clear, easy-to-understand terms. Carmen’s dedication to making the process smooth and stress-free was remarkable.

dana liu

We have Auto and Home insurance in KCAL insurance for many years. Sophie Yu is in Auto Home department in Diamond Bar and she is our Auto agency who is amazing excellent - always helping us. Highly recommended!

Taylor Harris

I've been a homeowner since 2020, and home insurance has gone from being simple and inexpensive to very complex and very expensive.

I was referred to Jacky Yuen by a friend, and he was terrific. He called me within 5 minutes of giving my friend my contact information, and was very prompt with his responses. He presented a fair price for full coverage of my house, and it was all taken care of within one hour.

I highly recommend asking for Jacky Yuen if considering insuring your home through KCAL Insurance.

Karen Chan

I recently had the pleasure of working with Mr. Paul Sun for my auto and home insurance needs, and I couldn't be more satisfied with the service provided. He demonstrated exceptional professionalism and expertise, making the entire process smooth and hassle-free.

From the very beginning, Paul was incredibly responsive, answering all my questions promptly and thoroughly. He took the time to understand my specific requirements and offered tailored solutions that not only met my needs but also helped me save a significant amount of money.

What impressed me the most was Paul's commitment to providing excellent customer service. He went above and beyond to ensure that I received the best possible coverage at the most competitive rates. The entire experience was seamless, and I felt confident in the decisions I made with his guidance.

I highly recommend Paul Sun to anyone looking for reliable and efficient insurance services. With his expertise, fast response time, and dedication to helping clients save money, you can trust that you're in good hands.

H W

I anticipated family auto insurance to double when adding a new licensed young driver to the family auto insurance. Paul Sun at KCAL (Auto & Home Dept) was very empathetic and he went through all possible discounts patiently. At the end, the premium doubled. However, Paul did not give up. He requested additional auto usages info and he optimized the quote with my input by squeezed in more quotes at the end of his lunch. The result was a big saving. Moreover, Paul informed me at different stages of the coverage process and the new driver got the coverage quickly. I am a KCAL customer for 20 years due to the customer service.

William Yu

The staff from KCAL insurance agency are all very professional and responsive. Jacky Yuen on personal home insurance helped me secured a new HO policy while it is tough to get HO fire coverage for Southern California. Jessie Jia helped me get a health insurance for my son with reasonable premium, and Emery Lee helped me get a new business package policy with lower premium.

Payless Furniture

I would like to thank Jacky Yuen for his service, professionalism, and expertise. Jacky helped us with a home insurance policy that gives us a peace of mind and knowing that our valuable investment is secured and protected.
Tom R.