Jefferson Financial Federal Credit Union - Selma, Alabama

Jefferson Financial Federal Credit Union

Jefferson Financial Federal Credit Union is a financial institution located at 198 Highland Ave #6220, Selma, AL 36701, United States. They can be contacted by phone at 3348729096 or through their website at jeffersonfinancial.org. The credit union specializes in providing financial services to its members and has an ATM on site for convenience.

The credit union offers several features and amenities, including a drive-through for easy banking, a wheelchair-accessible parking lot, and a wheelchair-accessible entrance for those with limited mobility. These accommodations make it easier for all members to access their financial services.

Jefferson Financial Federal Credit Union has received 22 reviews on Google My Business, with an average rating of 2.4 out of 5 stars. While the overall rating is modest, customers appreciate the convenient location and friendly staff. However, some reviewers have noted that the credit union could improve its customer service and offer more competitive rates on loans and savings accounts.

Address: 198 Highland Ave #6220, Selma, AL 36701, United States
Phone: 3348729096
Website: jeffersonfinancial.org
Specialties: Credit union, ATM
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 2.4/5.

👍 Reviews of Jefferson Financial Federal Credit Union

Lawrence G.

1/5

This don't make any since!! This credit Union need to be reported to the BBB. You should never take money out of anyone account without notification and then don't even post where the charges are coming from, or even over drafting members account. I don't care what the process is, If the money wasn't taken out 60 to 90 days after merging, this is called theft. You never know what people are going through or what their goals or plans were. And to make your employees apologize to the members or even take the heat for it is very wrong. When this could have been done the right way, which is notifying your members, so they could be prepared. I won't advise anyone to bank with Jefferson. It's like they went from worst to worser!!!!!!

Charlotte N.

2/5

We have banked with this bank for years, had loans, they are drafted from our acct. We applied for a small loan and was denied recently, before everything went on, banking was easy with them. When you call you may get an answer and you may not, I've had to call 6 times in a row to finally get an answer, because if you leave a message, you don't get a return call! Ridiculous business!

Kranisha B.

1/5

I use to love this place but the services went down hill. No one answers the phone. if they do its about 30 to 45 minutes later. I fill like I can't trust this bank with the money I earned anymore because of the services they give you. They give you a I don't care type of response. I hate for the really nice workers to suffer with the bad. If people are nice enough to chose this credit union to trust them with their money, it needs to be better service and rules. At this point, I wouldn't encourage anyone to this credit union.

Kranisha G.

1/5

If anyon have a Riverdale credit union card it no longer works. They merged with Jefferson Financial. This was an unprofessional merge I ever seen. Why not issue out all customers debit cards first and a letter before merging. Everybody don't know how to go online!! 🙄😒

Quinette M.

1/5

Now that they have merged with Jefferson their unprofessional. When you call they answer the phone and hang up. No voicemail set up they just let it ring & ring then hang up. You can change a company, but you can't change the professionalism of the new employees working there.

Candace S.

1/5

I have never in my life had so much trouble with a bank! No one knows anything over the phone , you can’t get help with online, 15 to 30 min hold times ! Just to get NO help!!!!

Andrea H.

2/5

The service is not as good as it was when it was Riverdale. Im aware about what happen that caused the merge. It's not right to make all customers pay for what the workers did.

james V.

1/5

Terrible Terrible Terrible Bank Please Please do not bank with these crooks...They let anybody hit your account without being authorized all just to rake up money on overdraft fees..They charge withdraw fees at the ATM..Their call in customer service sucks the wait is ridiculous and the customer reps are rude... Please take your money elsewhere