Scott R.
5/5
I almost don't even know where to start. We have a home warranty company (American Home Shield) that's done okay by us overall, but they eventually refused to service our R22-based system and steered us to a new system with their preferred company. I won't mention them by name, but the "extra" charges they proposed were ridiculous, so I started searching for another company - that led me to JARIC.
Brandon came out and gave us his take on our system. It definitely needed to be replaced, but for only the cost of the service fee, he patched a leak for us, which gave us a few more weeks to help us make up our mind. Ultimately, we decided to replace the system with JARIC, not our home warranty company. One of the best decisions I've made as a homeowner!
Brandon provided us with several options, cheapest (good) to most expensive (best). At no point were we pressured one way or another, and he made it clear that even the cheapest option would be a significant upgrade for us. I went for the next tier up since it wasn't much more expensive.
On the install day, it took them roughly four hours to remove the old system and install the new. We've had so much trouble with our old system that's we're still giddy about this install.
As far as pricing goes, JARIC isn't the cheapest, but they're not the most expensive either. But you're also paying maybe a bit more than some for superior service. Home warranty companies usually pick from the bottom of the barrel (not always, but more often than not), and I got tired of subpar service. With JARIC, they're on top of it when you need them. I doubt I'll need it, but Brandon gave me his cell phone number to call if we ever had any issues. They also worked with us on financing, which we got at a fair rate.
We have two systems. Our other one likely has quite a few years left on it, but when it's time to make that call, JARIC has our business. I just can't recommend them more highly.