Insurance Navy Brokers - Chicago, Illinois

Insurance Navy Brokers Overview

Located at 4837 N Kedzie Ave, Chicago, IL 60625, Insurance Navy Brokers stands out as a premier auto insurance agency and insurance brokerage. Their contact information includes a friendly phone number 734-783-7000, and an accessible online platform at insurancenavy.com, specifically their Chicago - Albany Park location. This office is not only committed to providing top-notch insurance services but also boasts an array of features designed to enhance the customer experience.

Key Features and Services

- Onsite Services: Clients can benefit from direct, face-to-face assistance, ensuring their insurance needs are understood and met efficiently.
- Online Appointments: The flexibility to schedule meetings at their convenience allows for a seamless service experience.
- Language Assistance: Recognizing the diversity of their clientele, Insurance Navy Brokers offers support in multiple languages, ensuring everyone can communicate effectively.
- Accessibility: The office is fully accommodating, with wheelchair accessible parking and seating, as well as LGBTQ+ friendly policies, including a designated transgender safe space. This inclusive approach reflects their commitment to serving all customers.
- Free Amenities: Enjoy the convenience of free parking in their ample lot, making the visit hassle-free.

Customer Insights and Opinions

With an impressive average opinion of 4.9/5 based on 212 reviews on Google My Business, Insurance Navy Brokers clearly excels in customer service. Testimonials like those from Brett and Vanessa highlight the exceptional service provided by the staff, who are praised for their kindness, professionalism, and genuine care in assisting clients. It's evident that the team at Insurance Navy Brokers goes above and beyond to not just sell insurance but to ensure clients have a positive and memorable experience.

Recommendations for Potential Customers

For anyone in search of reliable insurance services with a focus on customer satisfaction, Insurance Navy Brokers is highly recommended. Here are a few tips on how to make the most of your experience:

- Schedule an Appointment Online: Given their flexible online appointment system, it's advisable to book a slot that fits your schedule.
- Arrive Prepared: With their commitment to providing comprehensive insurance solutions, coming prepared with details about your needs can streamline the process.
- Take Advantage of Free Amenities: From wheelchair access to free parking, consider these as perks that enhance your overall visit experience.

👍 Reviews of Insurance Navy Brokers

Brian G.

5/5

Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!

Ebony W.

5/5

Vanessa was very helpful during our call. She answered every question I had and made sure I understood everything I asked. Even though I was skeptical because I wasn’t familiar with the company she assured me that it was okay. So thank you Vanessa I appreciated your help today.

Harvey S.

5/5

I came in for an auto insurance quote because I was comparing prices in the area and found a great deal saving me a few hundred dollars in cost vs Great Northern Insurance that my family has been using for a long time. Vanessa was very helpful in giving me information needed to help get a quote and more information on the Illinois verification process for insurance.

Native S.

5/5

Vanessa P was great at understanding what my needs were and getting me the best rate literally after speaking with 3 other agents she was the best i recommend asking for her service.

Nilda B.

5/5

I recently had the pleasure of renewing my car insurance with the help of Vanessa, and I couldn't be more impressed with the service I received. Vanessa was incredibly knowledgeable, patient, and efficient throughout the entire process.

Thank you, Vanessa, for making my car insurance renewal such a positive experience. You are a true asset to your team!

Michelle D. L. C.

5/5

Vanessa was amazing! Took her time to find me a good deal!

Maria P.

5/5

Vanessa helped me find a better auto insurance rate! Explained my coverages very thoroughly and answered all my questions. Great customer service as well, definitely will recommend Vanessa to others!

Huseyin ?. G.

5/5

Vanessa was a great help today with my auto insurance renewal