Hayek Insurance - Carlsbad, California

Nick O.

Another broker referred me to Hayek Insurance to discuss specifically the benefits of Covered California to help with subsidizing my premiums, I wasn't sure my income in 2025 due to recently becoming unemployed. When I called, Roger Hayek picked up the call as he didn't want it to go to voice mail. Roger listened to me and got straight to the point with a few options for me to consider for my wife and I, who are both in our 50's. Within minutes we were signed up and our essential information was completed. Within days we received our confirmation, and we are stoked. If you recently left a corporate policy and are looking for personal coverage for your family, I highly recommend Roger and his team. They are super friendly, very efficient, straightforward and fast. Bravo!

Liz O.

I cannot say enough about Marlene Castillo at Hayek Insurance. She has helped me get insurance for my son & I multiple times. She is quick to respond and confirm with me what my changes or updates are. I keep going back to her because she is responsive & is readily available. This is why I will refer anyone that needs insurance to her.

Tama F.

Dealing with insurance is one of my least favorite tasks but Roger Hayek made it quite easy for me. He explained what I needed to do to get my disabled sister on Medicare and then helped me choose the best supplemental policies for her needs. Roger demystified the entire process. I highly recommend Roger Hayek, Hayek insurance!

Spencer C.

Roger came recommended and is so great and personable! he helped me get medical insurance for my first time ever with a great rate and coverage plan. It was dialed in and done in a 15 minute phone call. thank you guys!

MAISA M.

I am so glad I decided to speak to Hayek Insurance to help us define the best plan for us. I truly appreciate the team, especially Marlene. She is patient, a great listener, and helped us promptly! Thank you, Marlene.

Diana W.

The process of getting health insurance outside of employer benefits can be very difficult to go through since we’ve never done this before. My son needed insurance and it appeared simple but once we started the process it can be overwhelming and unclear if you’re choosing the right plan. I spoke with Roger and he was very pleasant to talk to, not to mention very patient. He walked me through the process and explained the options and what was available for my son. If you need health insurance, call Roger and Hayek Insurance. Roger came as a referral and thank goodness he did or I would probably still be doing my research. With the deadlines approaching, I’m glad I talked to Roger and it took no time to sign up. I highly recommend Roger and Hayek Insurance.

waleed H.

Please check yelp review for pictures and proof.

Absolute nightmare of a company have multiple recorded phone calls of them contradicting themselves. They are a 3rd party who "deals" with the insurance for you but gets no information on the insurance and said I was at fault for not sharing information. even tho they continously mentioned notes from november while im still having the issues in February. I lost my free coverage of a medication ive been attempting to get for 5 years for a genetic condition that has no generic option i have paid over 2,000 this year alone so far in appointments and such because of their inability to even use our autopay thats been in place for over 20 years. Marlene said it was because the new employee was uneducated on the matter and because of that i was uninsured and couldnt see 2/4 appointments because of so.

I spent 5 years getting a medication for a medical condition that there is no alternative medicine for. Now because they didnt apply my payment and i lost insurance coverage in january i have not been able to pick up the medications which if i had it would have cost me another 600-900 on top of the 3x premium value i was paying because i made a little less money than the previous year and was pushed to medi-cal, advised by them to contact and work with them and wrote a sworn affidavit to the gov't regarding it and they still continue to dispute.

3rd parties are absolutely useless and just increase insurance costs as companies have to get paid somehow and if its nto coming from the consumers pocket the insurance agencys are just increasing so themselves.

Just contact blue shield(your private insurance) directly as they have no access to any of the information and require myself to report it to them for them to report it to the private insurance. Which is useless when you can just contact the insurer and remove a 3rd party/middle man who can mis handle/mis represent you and cost you thousands of dollars in months.

Joyce B.

Don’t use! I requested a time-sensitive homeowners insurance quote and the Hayek agent, Sam, said he’d get back to me within two days. Despite following up three days later, Sam never got back to me. Unprofessional is an understatement. They’ve lost a customer and my respect.