Geico Auto Insurance - Salinas, California

K B

I was with Geico insurance for 18 years. They kept charging me more every year and when I finally decided to look for other insurance I found it for $250 less per month with better coverage. They have no loyalty to long-term customers..

Jen Witt

We had Geico Auto Insurance from 2012-2024. They were great at first. They handled our car being totaled by a deer in 2017 well.

However, they are constantly raising their rates to the point that we were paying more for Insurance than we pay for housing. When asked why it was always based on other drivers in our area; literally nothing we have control over.

In July and August 2024 I was hospitalized and not working. On the day I was released I found a cancelation notice in my mailbox. I called to get the date of cancelation extended to give me time to pay it when I did get a check again. (Leas than 2 weeks). I was told that if I didn't pay that day my policy would be canceled. This was after more than 12 years with the company and never missing a payment.

I got quotes from other companies and quickly found that I could get the same coverage from multiple companies for less than half of what they were charging me. Now I have a policy with better coverage and I still pay less.

Rak Kumar

Have been with Geico for 20 years. They used to be great but now they are impossible to deal with.
It took a month to get the claim approved for a cracked windshield because we wanted to use the Jaguar windshield and not an OEM windshield.
Try to getting thru on phone to discuss a claim is a long wait process (30 min minimum).
Going to look for another insurance company!

Danny pra

They added a claim on my policy when I never got in the car accident I confronted them right in the fix issue they end up canceling my insurance with. I had them over nine years. I was paying $109 full coverage for my Honda now they want me to pay, $340 Month for car insurance same policy same everything I was like know what a rip off what inflation is going up?

CHUNDA

TERRIBLE GEICO IS NO MORE LIKE BEFORE I RECOMMEND TO TAKE THOSE GUYS TO COURT IN EVERY SITUACIÓN THEY WILL BE PAYING A LOT MORE DONT LET THIS GEICO INSURANCE TAKE ADVANTAGE OF YOU BY THE WAY PRICES ARE RIDICULOUS HIGHER ABOUT DOUBLE THAN ANY OTHER CAR INSURANCE

Lloyd Bartido

This insurance company is a big disappointment to auto insurance business. Whether you are the insured or a claimant as accident victim caused by their insured driver. I was involved in a car accident together with my wife last September 2023. The culprit who tried to run away from us and who keeps on telling a lie that he was not at fault is Ricardo Emmanuel Zambrano Rodriguez. We told our own insurance which is AAA about the accident situation and AAA paid for the damage of our car but not the personal injury and emotional distress that we suffered. AAA said that if the identity of the driver was not known, then they will pay our injury claim but since we got the identity of the culprit then we have to pursue his insurance which is GEICO. To our disappointment the adjuster named Katherine Lowe as well as the claim supervisor named Candice Greene were giving us a difficult time to obtain a personal injury claims on what happened because they based everything on word versus word statements and not being fair to us on our end. We suffered physical injuries and emotional distress but for them, our statements are nothing even we have presented major evidences towards that accident via pictures and video. We are being pro active on our case and bring it to the Department of Insurance as well as the Small Claims Court. I can say these GEICO guys have no empathy, don’t look outside the box and just rely on their own tiny bit of grey matter on their heads. They are easily led persons like lame parrots. I hope that the people who are thinking of insuring with GEICO as well as AAA will not proceed to patronize these companies because they are like evil and unprofessional.

Prathamesh Patki

Terrible service. It appears they don't want people from California applying for a policy. They are trying their best to make the process as difficult as possible. All communications are by snail mail. Rude and cold people on customer service. Extreme red tape. Feels like the USSR from the 60s. Hello Khrushchev!

Dennis Millan

I don't know what that lady is complaining about. I've used my fair share of insurance companies and let me tell you, there are only three companies I would trust using as my insurance provider... Geico is definetly on my 2nd choice, but because my number 1 choice is pricey, Geico is my best choice. I was in an accident and they treated me just as well as AAA did. My car was fixed promptly, they provided me with a great rental (free upgrade from what I was covered for), and the repairs were gauranteed for as long as I had my car. Yes, prices fluctuate where some quarters I've paid a little more than others, but I've had that in most of my past insurance companies, and honestly, the price would only go up a few dollars and usually would go back down the next quarter. Good driver? You get great rates. I've been a proud member of Geico for over 8 years and highly recommend it if you can't afford AAA or State Farm. Geico is still affordable for the coverage and customer service they provide. And no, I'm not getting paid for this review (not a promotional comment, either). I'm happy with Geico... and I'm here to stay. With that. I never knew they had an office in Salinas... Huge plus!