Frontwave Credit Union - San Marcos - San Marcos, California

Address: 670 W San Marcos Blvd Suite 101, San Marcos, CA 92078, United States.
Phone: 8007364500.
Website: frontwavecu.com
Specialties: Bank, ATM, Car finance and loan company, Cooperative Bank, Loan agency, Mortgage lender.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Frontwave Credit Union - San Marcos

☎️8007364500

⏰ Open Hours of Frontwave Credit Union - San Marcos

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–4 pm
Sunday: Closed

Frontwave Credit Union is a reputable financial institution located in San Marcos, California. Established with a mission to provide exceptional banking services, they have become a trusted name in the region. The credit union is situated at 670 W San Marcos Blvd Suite 101, San Marcos, CA 92078, United States, making it easily accessible for clients in the area.

With a dedicated phone line, customers can reach out to Frontwave Credit Union via 800-736-4500. Additionally, their comprehensive website, frontwavecu.com, offers a wealth of information and resources for both new and existing clients.

Frontwave Credit Union specializes in a variety of financial services, including banking, ATMs, car finance and loans, cooperative banking, loan agencies, and mortgage lending. These diverse offerings make them a one-stop-shop for all your financial needs.

The credit union prides itself on being accessible to all, and they have taken steps to ensure their facility is wheelchair-friendly. Wheelchair-accessible parking and entrance options are available, making it easy for everyone to access their services.

With 10 reviews on Google My Business, Frontwave Credit Union has garnered a mix of opinions from its clients. The average rating stands at 3.1/5, demonstrating that while the credit union has room for improvement, it offers a satisfactory level of service to its clientele.

For those seeking a reliable and accessible financial institution in San Marcos, Frontwave Credit Union is certainly worth considering. Their range of services, combined with their commitment to accessibility, make them a strong contender in the local banking industry. To learn more about their offerings or to inquire about opening an account, visiting their website or contacting them directly is highly recommended.

👍 Reviews of Frontwave Credit Union - San Marcos

Frontwave Credit Union - San Marcos - San Marcos, California

C C.

1/5

Horribly poor customer service. Christina the assistant manager should be fired immediately for complacently, poor attitude and lack of finding solutions to branch issues under her watch. Customer service phone number never answers. DO NOT BANK HERE!!!! Closing my accounts after over 10 years. You’re better off with the big banks.

Israel G.

5/5

Great branch with great customer service. Tammy Linehan was very helpful with my fathers auto loan and made us very comfortable when closing our transaction. Everything was covered and explained in depth, she made us feel like there was no stupid questions that could be asked with the welcoming and kind Aura she carries. My respects to the whole branch, special thanks to Stephanie Brit for getting the ball rolling and helping out with the beginning process. We look forward to have you guys help us with the early buy out of the lease for my vehicle.

Alicia R.

5/5

I have been a long time member and I really appreciate the welcoming environment and friendly staff. I can tell that the team at this location is happy and I really enjoyed my last visit. My sister and I had a great time together with the teller as she was helping us with the transaction and she introduced us to their new manager. I can honestly say that this place makes you feel at home and i trust that they have my best interest at heart.

Maria Y.

1/5

Wells Fargo takes 1-2 weeks MAX to settle a charge dispute while Frontwave takes several months. I even provided them a letter from the merchant confirming I was mistakenly charged yet it still took 4 months for them to finalize the claim. Also, despite sending her emails and calling, I never received any communication from my claims specialist- Taylor Tijuana during the whole process. Poor customer service/Communication

LJ M.

3/5

great place to bank but i wanna just share since the changed their name from PACIFIC MARINE CREDIT UNION to FRONTWAVE…i firmly believe that corporate office should have replaced the ATM machine at this branch location.

this location has an ATM that’s equivalent to the ones in the 1980’s. it’s so old and barbaric!!!

CEO if your listening, please replace this machine!! the Escondido branch has the new and updated machine; making it easier to bank when the branch is closed!

Jeff H.

1/5

Giving 1 star because zero not an option. This bank has gone WAY down in customer service. If you don’t hear me, you’ll learn on your own this is a horrible place to bank.

Jim M.

5/5

Kayla was and is always the most helpful associate at this branch.
...although the ATM is down a lot.

Remblie K.

4/5

Better than average service than you would get from other finacial institutions.