Freddie Crenshaw - State Farm Insurance Agent - Chicago, Illinois

Chamille D.

I’ve been a customer with Freddie Crenshaw Agency of State Farm since 2020, having car vehicle insurance. My experience overall has been excellent, and the staff has been understanding, supportive, respectful, and helpful.

State Farm is an insurance who stands behind their name with excellence, this has been proven over several years now, since being a customer. From the courtesy calls, finding ways to accommodate my budget in lowering cost of the policy, along with suggestions on other services offered by State Farm.

I’m very appreciative specifically for the Freddie Crenshaw of State Farm, they have been tremendously supportive, going above and beyond for me. Special shout-out to Jahira, Thank you for your act of kindness! Much appreciated!

All the best to FCA of State Farm Team!

Charles S.

"Best Experience"
Jesse Silva saved me almost $1000 dollars a year on full coverage auto insurance with a $500 deductible instead of a $1000 deductible and even did a 3 way conference call to help handle the cancellation of my then current insurance policy. To me, this is the most excellent customer service I have had from a car insurance company yet. And I am 65 years old. Thanks again Jesse

Bob L.

Jahira was a big help to me and very easy to talk to. She answered all my questions and was very professional throughout. I had come from another State Farm agent and am pleased that I will now be doing business with Freddie's office. Thanks!

Vladimir M.

I haven't had issues with them in the past, but for the last 5/6 weeks have been dealing with just trying to get them to add a simple item to a personal article policy. It costs almost nothing, but they stopped responding to emails when I ask for updates, anytime I call I get told it'll get done in a few days or a week... except every time I call back that few days just keeps getting pushed out. Its been nothing but empty promises and wasting my time calling them. This has happened at least 4 times now since trying to get this done. If communication and follow through is important, I would look elsewhere.

Kelly N.

Great customer service and I guess what I really loved was the follow through from the Agent's office representative --- friendly, informative, personable and patient! I made the right choice! I even received a hand written thank you note ---- nice touch! I feel like I will get the service I need if I should ever need them.

Alaina K.

I worked with Nataly at State Farm & she was an incredible asset in our home buying journey. There is so much new information to learn & Nataly happily worked with me to answer all of my questions as well as tweak numbers to get the coverage that worked the best for us. Could not recommend Nataly enough!

Ognjen P.

I came in looking for life insurance in the office. Entire team is amazingly professional! My representative was Nataly, she did a formidable job explaining all the details and the process was very smooth. Also she gave an amazing car quote that saved me 15% on the car insurance alone with the same coverage as prior insurance. I highly recommend this office for anyone looking for professional service with great deals!

Drew P.

Everyone at this office is amazing. They are trustworthy, dependable, professional, and kind. Blessed to have found such a great group of people that have my family and my best interests ant heart, always.