First National Bank of Waterloo - Columbia, Illinois

First National Bank of Waterloo

First National Bank of Waterloo is a reputable financial institution located at 1421 N Main St, Columbia, IL 62236. With a strong focus on customer service, this bank offers a wide range of services, including banking, ATM access, mortgage brokering, and lending. The bank's specialties include providing convenient drive-through services, wheelchair accessible entrances and parking lots, ensuring that all customers can easily access their banking needs.

The bank has received positive reviews from its customers. Many have praised the helpful and friendly staff, particularly mentioning Jordan in Columbia, who has been commended for his excellent service. The bank's commitment to providing personalized and family-like customer service has earned them a loyal customer base and a high average opinion rating of 4.3/5 on Google My Business. This suggests that First National Bank of Waterloo is a reliable and trustworthy financial institution that prioritizes the needs and satisfaction of its clients.

With its convenient location, accessible facilities, and excellent customer service, First National Bank of Waterloo is well-suited to serve the banking needs of individuals and businesses in the area. Whether you're looking for a traditional banking experience, mortgage services, or simply convenient ATM access, this bank has something to offer.

To learn more about the services and offerings at First National Bank of Waterloo, visit their website at fnbwaterloo.bank. You can also contact them directly by phone at 82816194.

Key Features and Services

• Banking services
• ATM access
• Mortgage brokering
• Mortgage lending
• Drive-through services
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Location and Contact Information

Address: 1421 N Main St, Columbia, IL 62236

Phone: 82816194

Website: fnbwaterloo.bank

👍 Reviews of First National Bank of Waterloo

Adam L.

5/5

Jordan in Columbia is always so very helpful and nice to work with. We love the customer service he and all the staff provide at FNB Waterloo. Thanks for making banking easy, friendly and like we're family.

kimberlyn P.

2/5

Sincerely disappointed in this institution. I’ve banked with them for about 5 years. I recently went out of the country, my card was flagged for fraud, I waited until I returned to call in. I spoke with someone on the phone (on Thursday) and was told I could come in on Friday before six pm. I came at 5:15 to which the girls inside told me they could not do it because no one was in that could issue a new card. I expressed my disappointment as I had made time to get there before 6, and had plans that weekend so I wouldn’t be able to do it before the next Saturday, a week later. Long story short, I showed up the next day and the girl who told me they couldn’t do it Friday night magically was the one who issued me a new card the next day.

Greg B.

5/5

Been with 1st National for over 20 years never once have i been hacked like my other friends. Always fiendly and helpful. Happy to Bank there.

Brody D.

3/5

Terrible operating hours can never get there

Derek B.

5/5

Matthew H.

4/5

Mama U.

5/5

Rebekah L.

5/5