Farmers Insurance - Julie Martin - Tempe, Arizona

Mike Carlotta

Dani is amazing! She is professional, courteous and responsive. From her patience in explaining available options without any pressure down to problem solving issues with partner providers, her demeanor was always of a positive nature. This is the first insurance provider where I felt confident that my best interest was being prioritized.

I highly recommend Dani Johnson for anyone looking for reliable and exceptional service!

Tracy Plank

This is for Rebecca Drucker in particular, just because she was very timely and professional in her responses to a particular issue that I needed clarification on. ?. Thank you, Rebecca! ?

Zach Russell

I had a policy issue that came up with my home insurance that needed to be resolved in a timely manner.

I called the office and spoke to Danielle. She was professional and courteous. She was detailed and it felt as though she was invested in the outcome.

Really grateful for the high level service I received.

Denise Wierck

Everyone in this office is extremely knowledgeable and helpful. Most recently, Rebecca Brucker assisted with an Experience Letter, and emailed my request within 10 minutes! Thanks, Rebecca!!

Leslie Dugan

Rebecca was very thoughtful and took care of my problem right away. She could not reissue a policy that had been cancelled, but gave my information to another company who could.

Conner L

Julie Martin's agency is not a good place to take your business for insurance, and she is not kind. Their office DOES NOT treat their policy holders professionally - basically told us to figure it out ourselves after paying them thousands of dollars and that we should be "grateful" that they are still helping us with our car insurance issue that is their doing because they didn't file correctly with AZ.

I would strongly recommend elsewhere before going through the headache and frustration my family has gone through here. We really feel mistreated and are 14 year customers with this office - we switched.

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In response to the response below: Julie, we called Farmers Insurance Customer Service....told them the situation with ADOT and gave our names specifically. They informed us they never received anything from your office regarding our issue and knew nothing about our situation with ADOT. You were supposed to send the letter to them which we emailed it to you (8/15), they did not receive that either (called on 8/24) - 9 days later.....so this "4 hours" of extra work, obviously was a lie - we confirmed with the Supervisor...You also failed to mention how incredibly rude you and your employees were to us. Did we make that up Did you not tell us we should be "grateful"? Your response is misleading. We had to follow up with you for everything.

Sylvia DiNuovo

We have been with this agency for years, but lately feel as if service, costs, customer commitment, and responsiveness have all become sub par and out of step with industry standards. We tried to work with them, but perhaps they are too busy to really listen while solving individual concerns. We have found somewhere else to fill our insurance needs.

jack nelson

we have been farmers ins insured for about 50 years beginning in renton wa then tucson az then tempe. the fees have increased rapidly in recent times thus the change.