EPI Management, LLC - Crestwood, Illinois

EPI Management, LLC es una empresa de gestión de propiedades con sede en Crestwood, IL, Estados Unidos. Su dirección es 14032 Kostner Ave M, Crestwood, IL 60445 y pueden ser contactados por teléfono en 083961800.

La empresa ofrece servicios de gestión de propiedades, lo que incluye la gestión de propiedades comerciales y residenciales, la gestión de presupuestos y la gestión de relaciones con los inquilinos y propietarios.

En EPI Management, LLC, tienen una variedad de especialidades, incluyendo la gestión de propiedades, la gestión de presupuestos y la gestión de relaciones con los inquilinos y propietarios.

La empresa es accesible para personas con discapacidad, ya que cuenta con un estacionamiento de acceso a personas con discapacidad.

Pueden encontrar más información sobre EPI Management, LLC en su sitio web oficial.

En , esta empresa tiene 69 reseñas y una Media de opinión de 1.5/5.

Para obtener más información sobre EPI Management, LLC o para contactarlos, pueden visitar su sitio web oficial o llamarlos al teléfono indicado.

👍 Reviews of EPI Management, LLC

Aaron S.

1/5

Have had many issues with this company. From my purchase date they held up closing for missing paperwork that was given to them way prior. Had issues with water leaking and no attempt at contact to me when the other apartment owner below requested helpmultiple tone contacting me. only resolved when lawyers were involved by other parties. Could have been revived with a courtesy email out call from the mgmt co. Work tickets and emails go into black holes at times. Poor attitude by staff. Web portal is pre 2000. Lost hoa payments. Sent fines that were from issuers with other units. Only thing I can think of why an HOA would use them is price or maybe personal relationships. New in the real estate game but have had better results from the limited property managers I have worked with.

AJ S.

1/5

Wish I could leave negative stars.. worst company to deal with ever. I've paid my dues for 5+ years and have gotten zero in return. I have to clean my own gutters, spread my own grass seed on dirt mounds they leave when cutting down trees. Can never get anyone on the phone. Everyone works remote with kids screaming in the background. I am beyond frustrated with the lack of professionalism and wasted time and effort. Bare minimum, cheapest option, no accountability. ENDLESS late fees when payments are made on time. Kindergarteners can run a better company this this disgrace of a company

Ryan C.

1/5

I would leave zero stars if I could. This place is a scam to steal money from your association, don’t trust them. They don’t even do the bare minimum correctly, like process payments. They try to pass the buck however they can and Mark will literally hide from you like a coward when you go to fix it in person. How can he even call himself a man? I had to hire a lawyer because EPI didn’t process payments I made and sent me to a lawyer for eviction from a property I own, not even rent. When I showed them their system simply wasn’t taking the money out even though it was giving receipts, they tried to just hide because they didn’t want to fix the mess they created. Just imagine if I was an elderly person who was less tech savvy, they have tried to steal my home right out from under me. Let that sink in.

Aisha P.

1/5

They don't answer the phone. No one is ever available and even though there are signs posted EVERYWHERE that tenants are supposed to adhere to, there is no one to talk to about issues like having a package stolen. We have cameras in the building for that reason so when someone has a package stolen, you'd think you'd be able to call someone to see if they have footage. I'm out of $25 dollars because NO ONE answered the phone the 6 different times I called. No wonder there are issues in the building.

Ilsa S. W.

1/5

We have had nothing but problems from them since we moved in, need to call them about something?, good luck they won't answer the phone, try to email? got sent straight to there spam folder they accidentally cc me on. Recently we informed them over a month a ago that a storm had possibly damaged the roof and they should send someone out to at the very least inspect it and was told in no uncertain terms that it was not their problem and to go away because of their negligence I had to remove a live and very angry squirrel out of my walls and im still being ignored. Anytime it snows you will have to shovel your own parking spot out even tho they are paid to maintain the lots, there are several handicapped spots and I have never once seen them shoveled out for the person in need unless I do it for them, the entire lawn floods anytime it rains and becomes a bog. This company should be shut down and banned from ever doing business

Alicia B.

1/5

Just like the majority of the other reviewers, I personally think a 1-star rating is being generous but there are no other options. This is one of the most poorly run, unprofessional companies I've ever dealt with and one of the best things about selling my property is not having to deal with them anymore. 1) Don't expect to talk to a live person because everything is set up to go directly to voicemail and it's hit or miss with calls back. The new owner of my property called to try to set up a few things a week before closing. She called several times, left voicemails, and finally wrote a desperate email to them for any kind of response. They forwarded it to me and said they can't talk to her until she's the official owner - fair enough but they couldn’t inform her of this? Ignoring all of her communications was their resolution? They finally called her back at my request otherwise they would have just left her hanging. 2) Here's to hoping they give you the correct information. A few days before my closing they (the president!) told my attorney's office I owed $3k+ on my account. In reality, it was around $200 which is what my statement said. Good thing my attorney’s office didn’t just go with it without questioning that. 3) Professionalism and customer service are just things you won't experience in your dealings with those at EPI. They will act annoyed that they have to perform services that you pay for with your assessment dollars. It's clear they don't care and don't intend on changing anything given the reviews over the span of a few years which is just a shame. I even waited a few weeks to write this review so they wouldn't find some way to screw me over. How they are in business is a mystery to me.

Candee K.

1/5

I been trying to reach someone for days and no return call. This company should go out of business because they are not servicing the customers

Michael A.

1/5

EPI Management manages Citadel on the Pond. My dad and I closed on a townhouse on May 2, 2022. There was a pre-existing leak in a window dating back to 2019. Sandy, at EPI Management, did not return my phone calls, refused to speak with me on the phone, and provided cryptic, lengthy e-mails that did not provide any help. EPI Management knew of an existing leak in a window prior to the closing on our townhouse, did not disclose it, and then refused to fix it. Sandy said, more less, this was my problem and not hers. However, the leak was covered up, and my dad and I, and our inspector, did not know about it. Plus, I cannot access the member portal to pay the HOA dues and Sandy is ignoring my e-mails. I do not recommend this management company, and neither to the 50+ other people that left them bad reviews on Google and on the BBB. They have a D- BBB rating.