EMC Insurance Companies - Brookfield, Wisconsin

James C.

Very greedy company. 5 years in business, never filed a claim, EMC found an opportunity to try and take thousands of dollars from me and my small business for no good reason! We immediately cancelled and are still dealing with their attorney/debt collector “brennan & clark.” I switched to Erie insurance who welcomed me despite all the reasons EMC used to try and steal money from my business. Erie is a great and reasonable for small businesses. DO NOT USE EMC INSURANCE!

Sadee D.

i never leave reviews cause im lazy but this company is the equivalent of diarrhea. the person I spoke with on the phone is a see you next Tuesday kinda gal. id rather swim across the ocean than deal with this company every again. want to have a bad day? Call them 🙂 i think everyone at this company needs therapy! 0/10 don’t recommend. oh and they also like to scam people (probs cause they are broke and failing as a company)

beth C.

Miserable experience! We have a small local remodeling business. Only contractors we sub work out to and no employees. We have NEVER filed an insurance claim. They audit us and claim we owe them THOUSANDS of dollars!!! We paid our monthly premiums, never filed a claim and then they try to say we owe them thousands more and demanding g we pay it now!? We are a small business just trying to get by. Not a huge corporation! It makes no sense! We dropped them when we started having these issues. They are the example of a GREEDY insurance company! Way to go guys… try to kill the small business owners!

fireBoy300 E.

safe yourself and choose a different company! DO NOT USE EMC INSURANCE. they will take advantage of you if you have a new business & try to get as much money from you as they can.

Kari P.

I would give zero stars if I could. Literally the worst, deceptive people I have ever had to deal with. First time I was ever injured at work and it was an awful experience from the very beginning. I did everything I was told and complied with all the rules. You are treated like a defendant and they take advantage of people not understanding the process. They only tell you what they have to, if even that. They withhold information and don’t advise or guide you as they should. Only if you do your own research and ask questions will they give you a vague answer. They are not looking out to help you through your claim no matter what they say about wanting to.

I first dealt with the pushiest, rudest, harassing claims adjuster named Yvonne, who just tries to intimidate you. She was so bad to work with that my HR had to get a new adjuster assigned to handle my claim. Her name was Stephanie, who didn’t communicate with me at all. She was useless as well. No explanations or details from her and I always had to chase information down. There is absolutely no reason for anyone to be treated like this.

This company is HORRIBLE!!! All I can say is if you are injured at work, your employer isn’t the problem, the insurance company is. EMC is the most unprofessional, unethical work comp insurance company, and if you are unfortunate enough to get stuck with them, get an attorney right away.

Jeff S.

I wouldn’t recommend this company to anyone. In fact I will ensure everyone I know hears my experience with this company thus far.

On 9/17 I was injured at work for my first time in approximately 11 years that I needed workman’s comp for. I was connected with a case worker “Yvonne” who went over the details on how the workman’s comp process is going to work out. She advised that I need to keep her up to date for every step of the process or they could delay disbursements. Which is obviously fine and understandable.

I made my appointment with my local doctor for an MRI on 10/2 for the next available apt on 10/9 for 6p as I was directed not to drive after the appointment from my doctor. Yvonne was notified on 10/2 like directed that my appointment was setup for 10/9. This is when Yvonne’s attitude changed with me. Yvonne urged me to attempt to find an alternative MRI center for to speed up the process which again I understand.

I contacted a few other centers even though they were quite far away, but by the time my ride would get off of work, none of them were optimal for transportation.

Moving on, Yvonne continued to call me every workday thereafter where I initially answered her calls and spoke to her even though she knew there was no changes. Yvonne was condescending and basically attempting to guilt trip me every time she called for me to find another location.

The following week, Monday (remember, appointment is on Wednesday) she continues to call more. Now on Tuesday (morning before appointment), I received a message from my boss who stated that I need to report to work immediately. When I came to work, I was accused of not responding to EMC insurance because Yvonne called and threatened to withhold funds. I informed my employer that I did intact keep Yvonne updated and that she has only been calling to try to get me to drive somewhere else which was a impossible situation for me which they understood and even questioned why she needed to call everyday instead like normal, I would contact her if I was able to find something that worked better.

After leaving work, I contacted EMC insurance and asked to speak with Yvonne’s supervisor who I believe was named Jason because I wanted to make a complaint. They said he was in, but I only was able to leave a voicemail in which I left my name and phone number for him to return my call.

Yesterday, now having my MRI results, I was contacted by Yvonne and I provided her the results to the MRI and what the next step is in the process of my injury. Before getting off the phone, Yvonne made a statement that she “Knows I contacted her supervisor” and claimed she was just trying to help me get in faster and she needs to be updated on what’s going on. I have no ambition to argue with her over the phone in front of my children so I ended the call cordially. The supervisor never reached out to me.

If this is what you expect from your insurance company, be my guest, go with them. If I had the choice, I surely wouldn’t choose a company as unethical and unprofessional as EMC insurance.

-Jeff Sperandeo

ana E.

HORRIBLE buisness. If I could do 0 stars I would but that’s not an option unfortunately. they charge way to much for small businesses just to take more money. would not trust this business at all. Don’t waste your time here find a different company that really values you.

Israa M.

EMC is the most unprofessional company I’ve ever heard of. Honestly u get a lawyer, if h get stuck with them! Stay away from this company!