Coles County Highway Department - Charleston, Illinois

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Coles County Highway Department: Essential Information for Residents

The Coles County Highway Department, located at 825 18th St, Charleston, IL 61920, United States, plays a crucial role in maintaining the county's infrastructure. Their office, accessible via phone at 217-348-0527, and online through the official colesco.illinois.gov website, is dedicated to providing county government services related to road maintenance and construction.
Specialties: As a county government office, their specialties include managing road repairs, planning and executing major construction projects, and ensuring the county's transportation network functions efficiently.
Facilities: The department boasts a wheelchair-accessible entrance and a wheelchair-accessible parking lot, demonstrating its commitment to inclusivity.
Opinions and Reviews: Despite its vital services, the Coles County Highway Department has garnered 0 reviews on Google My Business, indicating a need for more feedback. The average opinion on their page is 0/5, signaling potential areas for improvement in customer satisfaction.

Key Features:

• County-wide highway maintenance services
• Inclusivity with wheelchair-accessible facilities
• Contactable via phone and website
• No online reviews yet
• Average rating of 0/5 on Google My Business

Recommendations for Visitors: When interacting with the Coles County Highway Department, it's advisable to have specific questions or concerns regarding road conditions, maintenance schedules, or construction projects. Given the lack of online reviews, it might be beneficial to reach out directly to gauge the department's responsiveness and service quality.
Additional Points of Interest: The department's office is not only equipped for accessibility but also offers public access to important county transportation information through their website. Visitors should take note of the department's commitment to public service, as evidenced by their official website and physical accessibility features.
Quality Assessment: While the content provided is informative, the absence of reviews and a low average rating on Google My Business suggest that there might be aspects of the department's service that require attention. This could be an opportunity for improvement in customer engagement and service quality.
Conclusion: The Coles County Highway Department serves a fundamental role in the county's infrastructure but could benefit from increased public feedback to enhance service delivery. With its commitment to accessibility and public service, it remains an essential contact for residents and visitors alike concerned with county road conditions and improvements.
Summary: This government office is pivotal for county road maintenance but requires more public feedback to improve service quality, as indicated by its lack of online reviews and low Google My Business rating.
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