Citizens Bank & Trust - Guntersville, Alabama

Address: 711 Gunter Ave, Guntersville, AL 35976.
Phone: 2565054600.
Website: citizensbanktrust.com.
Specialties: Financial institution, ATM, Loan agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Citizens Bank & Trust

2565054600

Citizens Bank & Trust, located at Address: 711 Gunter Ave, Guntersville, AL 35976, is a well-known financial institution that offers a range of services to its clients. With a rich history and a commitment to the community, Citizens Bank & Trust has become a trusted partner for many individuals and businesses in the area.

One of the primary services offered by Citizens Bank & Trust is ATM access, allowing customers to manage their finances quickly and easily. The bank also serves as a Loan agency, providing a variety of loan options to help clients achieve their financial goals.

In addition to its core services, Citizens Bank & Trust is committed to accessibility and inclusivity. The bank features a wheelchair-accessible entrance and parking lot, ensuring that all customers can access its services comfortably and easily.

With 16 reviews on Google My Business, Citizens Bank & Trust has established a strong reputation in the community. The bank has an impressive average opinion of 4.3/5, reflecting the high level of satisfaction among its customers.

When searching for a reliable financial institution, there are several factors to consider. Location is key, and Citizens Bank & Trust's convenient address in Guntersville, AL, makes it an ideal choice for local residents and businesses. The bank's range of services, including ATM access and loan options, provides flexibility and convenience for customers. Additionally, the bank's commitment to accessibility and inclusivity is a testament to its values and dedication to serving the community.

Reviews of Citizens Bank & Trust

Citizens Bank & Trust - Guntersville, Alabama

Jesse Hamilton

1/5

Literally walked in to open an account with this institution. I asked for a manager due to having a large amount of money to deposit. Instead, this snide, condescending woman comes out, no introduction, no handshake, just sits down and says "what do you want?" I proceed to tell her that we have done business with other local banks and they seem to get freaked out whenever we want to pull out a few thousand dollars worth of cash to pay contractors for work on our house and asked will this institution have the same problem?
She just smirks and says "I don't think this bank and you will be a good fit". I just laughed at her hysterically, showed her the check for $300,000 I was going to deposit and walked out.

I will NEVER do business with any Alabama bank ever again. Congrats to CB&T on being a second rate bank. Best to take your money and business elsewhere.

stacey lightsey

5/5

I have never enjoyed banking or had good experiences with a bank until i started banking at Citizens. Their Guntersville branch is absolutely the best bank ever. Their staff are the most friendly and helpful people. I have never had an issue that they didn't have fixed the same day. My chip fell out of my debit card and I called and drove to the bank and it was ready when I got there. Never even had to get out of my car. I will never use another bank. I love this bank. I feel so protected and appreciated at this bank.

Cozy Nelms

2/5

Pulled into the drive through and sent a $78 checked to be cashed and set there for 5 minutes before I finally hit the call button and was told oh Im sorry it didn't beep. I was okay well I'll take it up front and they will cash it for you. It took them 5 more minutes for them to come and verify my name at which time I just asked for my check back. She said no we just needed to verify but we are going to cash it. It then took 5 more minutes to cash it and send it back out to me.

Billy Totherow

5/5

Jamie made the whole process simple, informative, and surprisingly enjoyable!Great employee thanks for all the help. ( new happy customer)

Susan Camp

5/5

Had to replace my Debit card. It was so easy. I was in and out in minutes. I will go back again if I need to.

J C

5/5

Still amazed by how much customers love this bank and how engrained Citizens and it's employees are in the community. It is easy to see how the two compliment each other. Community + Commitment from local Bank = A True "Community Bank."

Cheri Wallker

5/5

Love this bank... And I know most of the employees... Nice people and very helpfu

Caroline Sellnow Pearce

5/5

I’ve been banking here for years and it’s been great!