Ceres City Finance Department - Ceres, California

Address: 2220 Magnolia St, Ceres, CA 95307, United States.
Phone: 2095385757.
Website: ci.ceres.ca.us.
Specialties: City tax office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 1.5/5.

Location of Ceres City Finance Department

2095385757

Ceres City Finance Department is a city tax office located in Ceres, California. The office is situated at Address: 2220 Magnolia St, Ceres, CA 95307, United States. You can easily reach them by phone at Phone: 2095385757. For further information, you can visit their Website: ci.ceres.ca.us.

This department offers various services related to city taxes and financial management. With a specialty in city tax office, the Ceres City Finance Department is dedicated to serving the residents and businesses of Ceres with professionalism and efficiency.

One of the key features of the Ceres City Finance Department is its commitment to accessibility. The office offers wheelchair-accessible parking and an wheelchair-accessible entrance, ensuring that all individuals can access their services comfortably.

In terms of public opinion, the Ceres City Finance Department has received a total of 10 reviews on Google My Business. The average opinion is 1.5/5, which indicates that there is room for improvement in their services. However, it's important to note that individual experiences may vary.

If you're considering contacting the Ceres City Finance Department, here are some recommended steps:

1. Visit their website: The department's website provides valuable information about their services, office hours, and contact details. It's an excellent starting point to familiarize yourself with what they offer.
2. Check their Google reviews: While the overall rating may not be high, it's still beneficial to read individual reviews to gain insights into other people's experiences. This can help you manage your expectations and prepare any questions or concerns you may have.
3. Contact them by phone: If you have specific questions or need immediate assistance, calling the department directly at Phone: 2095385757 is a great way to get the information you need.
4. Schedule an appointment: If you need to visit the office in person, consider scheduling an appointment to ensure that a representative is available to assist you.

Reviews of Ceres City Finance Department

Ceres City Finance Department - Ceres, California

Dan Hilsabeck

1/5

Came in several times yesturday and tried to put my home water and utilities in my names after having to evict a renter. What a hassle it is to prove you own the home so you can put a utility in your name. Had to give them two different tax papers, the deed. What a hassle. Then finally got my water in my name at 140 after starting this process first thing in the AM. And nothing can be done over the phone. Well today... the city worker came to my house and turned my water OFF, and gave me a $100 fine for "tampering" with the water. For 1 i never did anything to the valve or turned it on/off at the meter. And when i called the lady on the phone including the supervisor who was not helpful said they show i used water at 2pm. When the water was in my name at 140, and they show use at 2. I told them it was never "off" and they agree i was already paying for the water at the point it was being used, so they are charging me $100 for using the water im paying for. Said the workers never came and turned it back on so i wasnt aloud to use it. IT WAS ALREADY ON! So i had to pay $100 fine just for them to turn my water on AGAIN after i just put it in my name yesturday. What a pain in the ass city of ceres utilities are and all the office staff who are clueless and dont even make any sense with why im being fined.....

M Aguilar

1/5

The representative named Angela is the most miserable woman I have ever dealt with. Alwaya rude , arrogant and sarcastic with customers . I tried to complain about her to the supervisor Andrea , but she must be friends with her , because she defended her even as Angela tried to keep arguing with me from her desk while I made my payment ...all the other girls there are as sweet as can be ...just don't talk to Angela and you will be fine

mikeyuncensored

1/5

Quite possibly the worst customer service division anyone will ever have the displeasure of speaking with. It didn’t seem worth remembering the name at the time of calling, but after thinking about it would’ve been nice to recall the name of the specific woman I spoke with so I can mention it here. Something tells me it’s the same one that is mentioned in these other reviews. Completely disrespectful tone, sarcastic and dismissive to honest questions asked by the customer. Never admits fault from their side (such as the huge failure of the new billing system rollout back in July where everyone was assessed penalties because city of ceres couldn’t figure out how to carry over payment info). She made me feel as though I was trying to avoid paying my bill, when I was honestly just trying to understand all of the charges and what exactly I needed to pay to be current. Up until the new lovely billing system change I had never missed a payment. I didn’t even care about the latest penalty I was assessed for August (even though the same bill says AUTOPAY - DO NOT PAY) somehow that’s my fault for interpreting that it meant I was set up for automatic bill pay. This office is a joke and makes Ceres just a little less desirable to live in. Avoid any in person or over the phone contact as much as possible, and please please review all your bills because at the end of the day I still don’t think the new system is working the way it should.

cult sal

1/5

I couldn’t speak more TERRIBLY about the PLANNING DIVISION !! ?ABSOLUTELY AWFUL customer service needs a major step up. It’s impossible to get a permit from them. They need to hire new people with better experience. Not sure how anyone deals with them. Would give ZERO stars if possible a one star rating is too kind for them

Palafoxcake

1/5

Lady was very rude went in to ask for some information and she looked bothered that I showed up and just said anything. Good Luck to anyone trying to get help from the city of Ceres.

Kimberley I

1/5

The woman that works in this office is the most rude and nasty person. Not sure what her problem is. She should be ashamed of herself.

Saul Rizo

5/5

Best help I could possibly get. Very helpful and quick with what they do. Thank you.

Chandni Bains

1/5