Cash America Pawn - Carpentersville, Illinois

Cash America Pawn - Your Trusted Pawn Shop in Carpentersville, IL

Cash America Pawn is a well-established pawn shop located at 150 S Kennedy Dr Suites 6 & 7, Carpentersville, IL 60110. With a phone number of 2242934052, and a website at firstcash.com, this pawn shop has been serving the community for years.

Specialties: Cash America Pawn specializes in pawn shopping, gold dealing, and offering loan services. They are experts in valuing and purchasing a wide range of items, including jewelry, electronics, tools, and more.

Other points of interest: In addition to their main services, Cash America Pawn offers in-store shopping, delivery, same-day delivery, and a convenient wheelchair-accessible entrance and parking lot. They also accept various payment methods, including credit cards, debit cards, and NFC mobile payments, making it easy for customers to transact business.

Opinions: Cash America Pawn has received 28 reviews on Google My Business, with an average opinion of 2.9/5. Customers appreciate the variety of items available and the helpful staff, while some have expressed concerns about the prices and the overall experience.

Cash America Pawn is a reliable and convenient option for those in need of quick cash or looking to purchase second-hand items. With a wide selection of goods and various payment options, they cater to a broad customer base. Although some customers have had mixed experiences, the majority seem satisfied with the services provided.

👍 Reviews of Cash America Pawn

Ryan W.

1/5

DO NOT BRING JEWELRY HERE. The owner is a scam artist who lies about the pieces you bring. He’ll tell you your diamonds are moissanite to try to trick you into selling for less.

S.S.G L.

1/5

Bought an Apple Watch there. They explained everything to me which I understood. But I went back to ask some questions if they could get a hold of the customer who pawned the watch and ask them to take it off their iCloud lock. I got a super rude employee just spewing all this information in a super rude way. I was just asking a question not in a harmful way at all or being mean to her employees. I work in customer service as well I know it’s frustrating to deal with others sometimes. But this woman was just talking over her coworker being super rude. I was only asking a simply question what their policy was on getting a hold of the person or if I could try and contact them from the store. I really liked the place till it became unwelcoming. I’m sorry but I don’t plan on coming back at all or even purchasing anything from there any longer. After this last visit I don’t even want to come back if they’re just going to treat others this way.

Donna F.

1/5

My daughter bought a laptop for 250.00. The employee talked her out of a warranty plan. Well 1 day later it displayed a lock message and won't power up. They removed the serial number which is shady and illegal. She is a single mom and got scammed. She will go there tomorrow and insist they refund her money or give her another laptop. I'll update my review after they honor their business and take back a fraudulent item they sold. When the guy who sold the laptop talk her out of a warranty, he was scamming my daughter and the manager WILL make it right!

Eli K. (.

1/5

bought a drill and the cashier helped me bring all my items to the car. i touched the trigger and it fell off along with other internal parts. it just broke for no reason right in front of him and all he told me is " sorry i cant do anything you didn't buy the warranty" and wouldn't exchange or give my money back. it broke at the store in front of him and doesn't give a refund, partial refund, or an exchange? I will never do business with this place again. Don't waste your money I bet more of their products will break once you get it.

Tom C.

5/5

After reading the posts here I feel like i must give my 2 cents. I have been going here for 3 months now and before that time they were mostly negative reviews. I have done business with every employee and i have to say that they are very friendly and i got 100 dollars MORE!!! Ye$!! 100 more to pawn a TV than taking it over to ez pawn by. Rt62 and Rt53. One employee says Hello Richard everytime I walk in and surprisingly most on the loans i was able to get more than the first offer. My favorite employee is the young black gentleman. I would have said his name if i knew it. Always will do business here only. Thank you for not low balling me. My name is Richard W.

Dylan E.

5/5

The store was very clean and well stocked some tools were worse for wear but priced accordingly. The customer service was pretty good as well.

Gary K.

2/5

Never had a bad experience until today, where they sold me a gold chain, at first I was told it was 14k but then when I looked over the chain and my receipt later on it is only 10k, I was then told I could only return the chain in the same day, but not get a partial refund for the difference in gold percentage....

Enigmatic M.

1/5

Waited around the store for more than twenty minutes trying to sell stuff just to be told they no longer take what I had due to overstock. Dirty, cramped, and most appliances, tools, and electronica they are selling are old and roughly used. Do not come here.