Campus Insurance Service - San Jose, California

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Campus Insurance Service: A Reliable Partner for Your Coverage Needs

Campus Insurance Service is a dedicated insurance agency strategically located to serve the needs of students, young professionals, and families in the San Jose area. Established with a commitment to providing straightforward and personalized insurance solutions, Campus Insurance Service has steadily built a reputation for responsiveness and ease of use. They specialize in Auto insurance agency and Home insurance agency, recognizing the unique coverage requirements of their target demographic.

Location and Contact Information

The company’s physical address is 8 N San Pedro St #200, San Jose, CA 95110. For immediate assistance, clients can reach them directly at 408-296-5270. A detailed overview of their services and frequently asked questions can be found on their website: campusinsurance.com. It’s worth noting that the facility features a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility.

Key Features and Services

Campus Insurance Service distinguishes itself through a focus on simplifying the often-complex process of obtaining insurance. Their team is known for its proactive communication, swiftly addressing inquiries and facilitating document processing. A key aspect of their service is their ability to seamlessly manage policy updates, as evidenced by numerous positive comments regarding their efficient handling of name and gender changes. They prioritize understanding the individual needs of each client, offering tailored recommendations to ensure comprehensive protection.

Client Feedback & Reputation

Campus Insurance Service currently boasts 30 reviews on Google My Business, reflecting a generally positive customer experience. The average opinion score is 4.1 out of 5, indicating a strong level of satisfaction. The company’s commitment to prompt service and clear communication appears to be a consistent theme in client feedback, suggesting a genuine dedication to customer support. They seem adept at handling administrative tasks, leading to a smoother and less stressful experience for policyholders.

Additional Points of Interest

• Website: campusinsurance.com – Provides detailed information about policies, coverage options, and contact details.
• Accessibility: Wheelchair accessible entrance and parking lot.

Campus Insurance Service offers a convenient and professional approach to insurance needs. Given their dedication to responsive service, accessible facilities, and specialized expertise, it’s a valuable resource for individuals and families in the San Jose community. We strongly recommend visiting their website at campusinsurance.com to explore their offerings and discuss your specific coverage requirements. Don’t hesitate to contact them directly at 408-296-5270 to speak with a knowledgeable representative.

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👍 Reviews of Campus Insurance Service

Fae L.

5/5

Campus Insurance was great to me the entire time I was with Mercury Insurance. They always quickly answered the phone and got forms to me. They made it easy when I updated my legal name and gender. If I go back to Mercury, I will definitely be glad to be with Campus again.

Edwin O.

1/5

If it wasn't for speaking with the owner to fix a situation, I'd leave no review, just 1 star. My feedback to him was to teach his employee better customer service skills. We moved, and 3 days after move, my wife inquired about address change as we moved and would be getting new insurance. Without confirmation, the account was closed by the employee. There should be a 30 day grace period as we all know. My feedback about customer service is more about how the employee spoke to my wife and me about it being canceled. Sure they are good company but this experience was bad

Davis K.

1/5

Insurance is a customer service business and this place is an epic fail in that regard. The sense you get when you talk to an agent is that you’re an inconvenience. They don’t listen to you , so they answer questions that have nothing to do with what you’re asking; then they imply that your question was the issue. We moved most of our policies to a different broker years ago, but kept one here for our convenience…we can no longer accept low-end mediocrity for convenience. Take your business elsewhere.

Sean M.

5/5

Rudy did a super job helping us get our homeowner’s insurance in place for a 15 day close. Over the years, Campus Insurance Service has kept up with technology and maintained friendly and knowledgeable staff.

Florian R.

5/5

Dana helped us switch car insurers which saved us about 40% on our policy. Aside from setting up the new policy, Dana worked on the cancellation of the old policy and crediting our already payed premium back to us. During this process Dana always responded in a timely manner. Great service!

Aejay C.

5/5

Rudy Olmos has been absolutely helpful all throughout the process - from helping me apply for an auto insurance with one agency, got denied, helping me find another one, and worked with me until I get approved. I am truly grateful for having someone like Rudy be more than willing to help me or any person for that matter. 100% pure customer service and 100% customer satisfaction! Thanks so much, Rudy Olmos!👌

mohammed S.

5/5

Rudy was excellent in providing the complete information about my quote. He was patiently answering all my questions and gave great options to bring me a good number for my new auto insurance. i had an excellent experience with his services.

Shirish G.

1/5

You can keep calling their number, they will just pick up your call and send you to voice mail. Their customer response time is around 4 hours just to listen to your problem. They don't value their word either, they will say you something just to sign you up. Once you are locked in, you can never get hold of them again. Their agents are really warm when you are new customer, for existing customer you can literally pull out your hairs, but they will not even bother to reply. It was my biggest mistake to be in business with them. I will recommend everyone to save your time, money and most importantly yourself by choosing some other insurance and some other agent. If you are stuck like I am, just pay the money and get rid of their tangles so that you don't have to deal with such people again.