BIG Insurance Group - Colorado Springs, Colorado

Introduction to BIG Insurance Group

BIG Insurance Group is a well-established and highly regarded insurance brokerage firm dedicated to providing comprehensive insurance solutions to individuals and businesses. Located at 5555 Erindale Dr #205, Colorado Springs, CO 80918, United States, the company operates with a commitment to exceptional customer service and tailored coverage options. Contacting them is simple through their dedicated phone line at 7194941330, or by visiting their informative website at gowithbig.com. BIG Insurance Group specializes in a diverse range of insurance products, catering to various needs and circumstances.

Specialties and Services

BIG Insurance Group distinguishes itself through its multifaceted expertise in the insurance industry. They function as a versatile Insurance broker, skillfully navigating complex insurance landscapes to secure the most advantageous policies for their clients. Specifically, they operate as an Auto insurance agency, offering a wide selection of coverage options for vehicles of all types. Furthermore, they serve as a trusted Home insurance agency, safeguarding properties against a multitude of potential risks. Their capabilities extend to Insurance agency services, providing general coverage solutions, and importantly, as a Life insurance agency, assisting clients in securing vital protection for their families and futures. The breadth of their services demonstrates their dedication to being a complete insurance resource.

Location and Amenities

The company’s physical location at 5555 Erindale Dr in Colorado Springs provides a convenient hub for client interactions. They offer On-site services, facilitating face-to-face consultations and personalized support. Recognizing the importance of accessibility, BIG Insurance Group provides a Wheelchair-accessible car park, ensuring that all clients can easily access their facilities. This dedication to inclusivity underscores their commitment to serving the entire community.

Client Feedback and Reputation

BIG Insurance Group has garnered a strong reputation within the Colorado Springs area, evidenced by the substantial number of positive reviews on Google My Business – currently boasting 91 reviews with an average rating of 5/5. These reviews consistently highlight the company's professionalism, knowledge, and dedication to customer satisfaction. Numerous customers praise the team’s ability to explain complex insurance concepts in a clear and understandable manner, alleviating concerns and fostering trust. A recurring theme in the feedback is the exceptional customer service provided by representatives like Krysti, who is consistently described as being ‘professional, knowledgeable, and incredibly helpful.’ Clients appreciate the time taken to thoroughly assess their individual needs and recommend the most suitable coverage options. The process is consistently characterized as ‘smooth and stress-free,’ reflecting a client-centric approach to insurance brokerage. Beyond individual consultations, clients value the thoroughness and attention to detail exhibited by the entire team, ensuring comprehensive coverage and peace of mind. The consistent high ratings demonstrate a strong commitment to building lasting client relationships based on trust and reliability.

Key Features and Benefits

• Comprehensive Coverage Options: BIG Insurance Group offers a diverse portfolio of insurance products to meet a wide range of needs.
• Personalized Service: Each client receives individualized attention and tailored recommendations.
• Expert Guidance: The team possesses deep industry knowledge and can navigate complex insurance landscapes effectively.
• Convenient Location: The Colorado Springs office offers on-site services and accessibility features.
• Positive Reputation: A strong track record of satisfied clients, reflected in consistently high ratings.

In essence, BIG Insurance Group provides more than just insurance policies; they offer a partnership built on trust, expertise, and a genuine commitment to their clients’ well-being. Their dedication to customer service, combined with their broad range of services and convenient location, positions them as a leading insurance provider in the Colorado Springs region. They prioritize understanding each client's unique circumstances to deliver the most appropriate and effective insurance solutions, fostering confidence and security for individuals and families.

👍 Reviews of BIG Insurance Group

Robert B.

5/5

Krysti has been a pleasure to work with. She is professional, knowledgeable, and has been incredibly helpful in finding the best coverage for my needs. She took the time to explain everything clearly and made the process smooth and stress-free. Her dedication to customer service truly stands out! I highly recommend!

Hosanna B.

5/5

Although no one ever really wants to be in need of calling their insurance agent in an emergency- when the time came and our daughter was in an accident,Kristy and the team at Big Insurance responded immediately. They were kind and understanding and went out of their way to take care of our needs in an extremely timely fashion. We recommend them to everyone we know!

Kara C.

5/5

I love having BIG Insurance group by my side. They are always trying to help me find the best rates and are always available and respond right away. They look out for their people and want the best for them. It has always felt like family to me. Highly recommend these wonderful people!

V K.

5/5

Krysti Shook has been wonderful to work with; her attention to detail, deadlines, and customer concerns is outstanding. She listens and does her best to reasonably address customer's issues.

Alex B.

5/5

Krysti and her team are awesome! I was able to save thousands (literally thousands of dollars) with their help at BIG Insurance Group. I have been very impressed with their communication and quick help, I have referred several more friends to BIG and they have also been extremely happy. Give them a shot and spread the word if you have a similar experience!

Steven H.

5/5

This company really takes care of its customers! I bought my business policy through them years ago and have since added all my vehicles and rental home policies through them. I don't know how they keep track of all the details but they do a fantastic job at it! Easy to do business with.

Brittany A.

5/5

Krysti is the best insurance agent we have ever worked with and we now refer her to everyone we know. Her expertise and attention to detail are as impressive as her caring and customized service. In an age where insurance is becoming more expensive and more difficult to navigate, Krysti is the professional you need.

Janice R.

5/5

Great customer service! Kristi's new ownership was a seamless transition. Ashley went above and beyond what I expected in my recent experience, helping me navigate the claims process. I'd give 6 stars if I could.