Banterra Bank - Carmi, Illinois

Banterra Bank: A Comprehensive Overview

Address: 1310 W Main St, Carmi, IL 62821

Phone: 83827376

Website: banterra.bank

Specialties:

• Bank
• ATM
• Financial institution
• Mortgage lender

Other Points of Interest:

• Drive-through
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Opinions and Reviews:

Banterra Bank has garnered a strong reputation among its customers, with 39 reviews on Google My Business. The average opinion is a remarkable 4.9/5, indicating high levels of customer satisfaction. Customers consistently praise the bank for its exceptional customer service, with staff members being described as amazing, fast, friendly, and efficient. The bank's ability to meet all banking needs with a smile has been highlighted in several reviews.

Moreover, Banterra Bank is known for its courteous and efficient staff, who are able to set up accounts with ease. The bank's small branch in Carmi is noted for its friendly and helpful employees. One customer mentioned that they had 4 separate transactions handled professionally and with a smile, while another praised the employees for being always willing to accommodate their needs.

👍 Reviews of Banterra Bank

Tiffany M.

5/5

Customer service is so amazing. They truly care for their customers .

Melanie C.

5/5

Beth was amazing, fast and very friendly..All my banking needs were met with a smile...

Jane S.

5/5

Set up account with ease. Your staff is so courteous and efficient!!

Angie H.

4/5

They are always very friendly and helpfulat the small little branch in Carmi.

Kelly F.

5/5

I had 4 separate transactions to take care of at Banterra and all were handled very professionally and with a smile. The employees are very friendly and always willing to accomodate my needs.

Kristine B.

5/5

It wasn't very hard to just go in to ask what I had to do..I got my answer quickly and was able to proceed with my request..Thank you ..was handled quickly and done with

Brad I.

5/5

Getting this account was simple and beneficial to me. The person setting it up and referred it to me was very knowledgeable about all the necessary steps to achieve and insure it all going smoothly. It was a pleasant experience

Dukie B.

5/5

We have banked at Banterra for several years. My husband has banked there since the mid seventies. We are both pleased with the service that we receive. The employees are polite. They work with many different programs to benefit Southern Illinois and larger areas.