AT&T Store - Hamburg, Pennsylvania

AT&T Store in Hamburg, Pennsylvania: A Comprehensive Guide

For individuals and businesses seeking reliable telecommunications services and a wide selection of cell phone accessories, the AT&T Store located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, offers a convenient and comprehensive solution. This particular location serves as a vital hub for AT&’s operations in the Hamburg area, providing direct access to their extensive product portfolio and expert support. The store’s strategic placement allows customers to easily access its services and products.

Phone: 4846603629

Website: att.com

The AT&T Store in Hamburg specializes in a broad range of services and products, primarily centered around cellular communication and related technologies. Customers can explore a diverse selection of smartphones from leading brands such as Apple, Samsung, and Google. Beyond smartphones, the store offers a comprehensive array of cell phone accessories, including cases, screen protectors, chargers, headphones, and portable power banks. Individuals seeking to upgrade their existing devices or purchase essential accessories will find a vast selection to suit their needs and budgets.

However, the AT&T Store’s role extends far beyond simply selling devices. It functions as a primary provider of telecommunications services, offering a variety of plans for both individual and business customers. These plans encompass mobile data, voice calling, and text messaging, with options designed to accommodate different usage patterns and price sensitivities. Furthermore, the store provides access to AT&T’s internet services, including fiber optic internet, offering high-speed connectivity for homes and businesses. For businesses, the store can provide tailored solutions for business phone systems and other communication needs.

Other points of interest at this location include convenient in-store pick-up for online orders, facilitating a seamless shopping experience. Customers can also enjoy in-store shopping with knowledgeable staff available to provide personalized assistance and guidance. The store also offers on-site services such as device setup, troubleshooting, and data transfer. Recognizing the importance of accessibility, the location is equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers can comfortably access the store. To enhance the customer experience, free Wi-Fi is available throughout the premises. Modern payment options, including NFC mobile payments, are also supported.

Opinions: This company has 197 reviews on Google My Business.

Average opinion: 4.3/5

Here’s a breakdown of key aspects to consider when visiting the AT&T Store in Hamburg:

• Product Range: Extensive selection of smartphones, accessories, and related products.
• Service Options: Personalized consultations, device setup, troubleshooting, and data transfer services.
• Connectivity: Access to various telecommunications plans, including mobile data, voice calling, and internet services.
• Convenience: In-store pick-up, wheelchair accessibility, and free Wi-Fi.
• Customer Support: Knowledgeable staff available to assist with inquiries and provide technical support.

The store’s commitment to providing a positive customer experience is evident in its high average rating of 4.3/5 on Google My Business. Customers consistently praise the helpfulness of the staff, the wide selection of products, and the convenience of the services offered. The accessibility features, such as the wheelchair-accessible entrance and car park, demonstrate a commitment to inclusivity and ensuring that all customers can enjoy a comfortable and convenient shopping experience. The availability of NFC mobile payments adds another layer of convenience, streamlining the checkout process. For those seeking a reliable and comprehensive telecommunications provider in the Hamburg area, the AT&T Store stands as a valuable resource. Its strategic location, coupled with its extensive offerings and commitment to customer satisfaction, makes it a preferred choice for individuals and businesses alike.

👍 Reviews of AT&T Store

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Jefferson L.

1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

Eric K.

1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

Davian H.

5/5

I went in to pick up my new phone yesterday. What should have been an easy transfer ended up being a difficult ordeal with several calls to tech support. Three hours later I left with my new phone and no issues. Isaac was a rockstar through the whole process. He was there by himself so while he was helping me with my issues he was also dealing with other customers coming through with their own questions, concerns or purchases. He never once seemed to get upset or frustrated. He never seemed like he would rather be closing up for the night rather than dealing with customers even though we were there past closing. Being in the customer service industry myself I know how hard it is to find a truly dedicated employee like Isaac. I hope that this is known and appreciated by his superior.

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.