Atlantic Insurance Agency Inc. - Chicago, Illinois

Dawn L.

I paid $$$ to renew annual insurance. But they didn't tell me my card did not go through for monthly payment after, I had no idea. Usually they told me if there was a problem. I was driving around thinking I had insurance until I HAD TO PAY FINE to DMV. Really? Please improve your communication skills on employees or get better website that people can pay directly so you don't mess up other people's life. I wasted hundred bucks just to not have insurance and to get the ticket.

David B.

I've been a customer with Atlantic Insurance for over 5 years, and have always had a great experience. They always strive to provide great service and find the best rates. My Rep Liliana is very polite and professional, she's always on top of her work, consistently keeping me insured year after year. I highly recommend them.

ddordek90

Liliana was amazing!! She helped me with all my troubles and she found me the best price for my car insurance! price and her respond was Better than in all other companies! I am so grateful for that and I recommend this company for everyone, and always ask for Lily! She is the sweetest person i ever met! best regards!

Daniela 0.

Atlantic Insurance agency has been my go to car insurance provider for over 6 years now. They have great rates, easy paying options and best of all the greatest staff ever. Both Liliana and Leticia do a great job. Liliana Roldan is my agent and always keeps me on top of my policy dues. Always great friendly services. Anytime I need to do any changes, or have questions regarding my policy, Liliana is there to help. I highly recommend said agency.

Muki

If your considering using Atlantic for your insurance needs.. don't think too hard.. It's a no brainier!

I've been doing business with these guys for a couple of years and I can’t imagine trusting anyone else. Insurance has been a nightmare for me in the past but since switching to Atlantic I’ve had peace of mind.. they do what they need to in order to be a convenient and valuable resource.

The whole staff is great but a special thank you to Liliana for going above and beyond, and never failing to be approachable, efficient and informative! Great example of customer service at its finest.

Simply put - they care

stefan A.

BE AWARE!!! SCAM SCAM SCAM!!!

I have been with them about 6-7 years, from June 2023, I have been charged for by their fault $400, and they lie me for a month to wait, and they said my money is gonna be returned, I have all messages with them.
Also when I asked them to provide my policy card, they sait then cant.

Stay away, they getting your money without provide insurance.

They are scammers!

Raquel R.

Leticia is who i always deal with ever since the agency was in the wheeling location! over all the whole customer service team is great, but Leticia is truly the absolute best. I honestly do not change insurance companies/agencies because of her! she is extremely polite very accurate and always gets back to me when she says that she will.. I have nothing but nice things to say about her & I greatly appreciate her services! thank you Leticia and keep up the Amazing work! THANK YOU

Olga G.

I have been with Atlantic Insurance for 6+ years and I can honestly say I am so satisfied with this agency. I have never had a problem and Liliana is always willing to help me with any questions that I have. The staff is always so friendly and patient. I highly recommend them.