Area Educational Credit Union - Mattoon, Illinois

Area Educational Credit Union: A Comprehensive Overview

Area Educational Credit Union (AECU) stands as a prominent financial institution serving the Mattoon, Illinois, community and beyond. Located at 812 Charleston Ave, Mattoon, IL 61938, United States, AECU offers a comprehensive suite of financial services tailored to meet the diverse needs of its members. With a dedicated phone line at 2172347817 and a user-friendly website at myaecu.com, accessing their services and information is remarkably convenient. AECU’s commitment to customer satisfaction is evident in its consistently high ratings and the overwhelmingly positive feedback received from its clientele.

Specialties and Services

AECU distinguishes itself as a credit union, a member-owned financial cooperative. This unique structure directly benefits members, fostering a relationship built on trust and shared prosperity. The credit union specializes in providing a wide range of financial products, including:

• Checking Accounts: Various checking account options cater to different needs, featuring competitive interest rates and convenient features.
• Savings Accounts: Encouraging financial responsibility, AECU offers savings accounts designed to help members build their savings.
• Loans: AECU provides a selection of loan products, including auto loans, personal loans, and potentially mortgages, all offered at competitive rates.
• Credit Cards: Members can access credit cards with varying terms and rewards programs.
• Mobile Banking: AECU offers robust mobile banking capabilities, allowing members to manage their accounts, transfer funds, and pay bills securely from anywhere.

Furthermore, AECU operates an ATM network, ensuring members have convenient access to their funds. The drive-through service provides an additional layer of accessibility for those who prefer in-person banking.

Location and Accessibility

The physical location at 812 Charleston Ave, Mattoon, IL 61938 is easily accessible. AECU prioritizes inclusivity, offering a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking lot, demonstrating a commitment to serving all members regardless of mobility.

Drive-through banking is also available, providing a streamlined option for customers who appreciate the convenience of banking from their vehicles. These features illustrate a proactive approach to ensuring a positive and accessible banking experience for everyone.

Customer Feedback and Reputation

Area Educational Credit Union enjoys a strong reputation within the Mattoon community. Google My Business reviews consistently highlight the exceptional service and friendly atmosphere. Currently, the credit union boasts 7 reviews on Google My Business, with an average rating of 4.4/5. These reviews consistently praise the staff’s helpfulness and the overall positive experience. Many customers emphasize the longevity of their relationship with AECU, with one customer noting a tenure of 20 years and continued service even when living out of state. Testimonials frequently describe AECU as “the best Credit Union in Mattoon,” underscoring its commitment to quality and customer satisfaction. The sentiment expressed by long-standing members indicates a reliable and supportive financial partner.

Additional Points of Interest

Beyond its core services, AECU contributes to the local community. The credit union’s focus on member needs, combined with its commitment to accessibility and convenience, positions it as a valuable asset to the residents of Mattoon and the surrounding areas. The dedicated staff, regularly praised for their friendliness and willingness to assist, further reinforces AECU’s positive image.

The credit union’s operational efficiency, coupled with its member-centric approach, makes it a compelling choice for individuals and families seeking a trustworthy and supportive financial institution. The ease of access, both online and physically, contributes to a seamless and enjoyable banking experience. AECU’s long-standing success is a testament to its commitment to providing exceptional service and fostering strong relationships with its members.

👍 Reviews of Area Educational Credit Union

Susan H.

5/5

All the staff at AECU is amazing! They are always friendly and helpful! AND it's a great place to fulfill your financial needs!

Mikayla M.

1/5

They were rude instead of helping us fill out the application for a loan they chose to criticise us on how we didn't have the know how to get a loan there fore they have lost all of our buisnes

Scott K.

5/5

20 year customer. Live out of state and they still provide great service and rates.

Patrick L.

5/5

The best Credit Union in Mattoon.

Bryan R.

5/5

Great service and friendly staff!

Jane G.

5/5

stella O.

5/5