Arturo Villagrana - State Farm Insurance Agent - Claremont, California

Nelson Ma

Julie from Arturo’s team helped me out. Getting older now and decided to look into life insurance for myself and my wife. Wouldn’t want to put any burden on anybody in case of anything. She was pretty thorough in explains how it works and ran by a bunch of quotes for us and we ended up picking one that best fits our need and budget. Super friendly and helpful staff in the city of Claremont and added bonus, they are located right next door to the Meat Cellar! If you guys need help, they’ll be more than happy to assist you guys!

Patricia Ferrara

I'm so happy with this office!! Art not only provided me with the best customer service but explained how I can save money with the multi-line discount they offer. My renters policy was free! Definitely would recommend.

Julie Lam

Arturo was able to save me hundreds on my homeowners insurance by bundling my auto insurance and Umbrella policy! He was able to explain different coverages on home, loss of use, importance of liability coverages. Highly recommend getting a comparison quote. Thank you

Bess

I just knew I was paying way too much for my car insurance. I was getting this ad and that ad and I had been with the same broker for a long time. But things were getting ridiculous I have no tickets or accidents no in fractions whatsoever, one older car and one not so old car. I was just paying way too much!

I am in a fragile state right now as I have recently lost my son. His passing was completely unexpected. I have barely been able to function. I am so glad I decided to call and I couldn’t think of a better person to have talked to than Jackie. She was patient, kind, and compassionate about my situation. She went right to work on my situation. I have never considered comprehensive in the last several years. Within minutes she found my solution.Jackie was and is the best at what she does. She found me not only a much lower rate but even with comprehensive it was less than what I was quoted at my other insurance company as the state minimum. I cried tears of joy for a change.
The sound of Jackie’s voice was extremely calming, and her professionalism gave me confidence. Her overall demeanor of ‘everything is going to be okay’, combined with her talent did exactly that. This was a huge step for me. One of those things that I needed to do but was afraid to do it because of the overwhelming amount of texts and emails I was getting from other companies.

. I highly recommend Jackie and I hope she is commended for her brilliant work that she did for me. She welcomed me to their family when I needed to feel that sense of belonging.
Thank you. Jackie.

Andrew M

This office was very helpful throughout the entire process. I shopped around and reached back out to Bianca multiple times to clarify specific details. She walked me through each one of them and explained the differences. I have multiple insurance policies with various companies and I anticipate moving all of my stuff into one policy for ease. This office provided great customer service, response times, and efficiency, which all exceeded my expectations.

Samantha Perez

I have dealt with Bianca Lagunas and is wonderful. She has always responded quickly to my questions and concerns. She’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great results! Overall, a great employee and very helpful.

Ky Miles

Today's experience with Ms.Jaquline was nothing short of phenomenal. How she explained everything to me in detail,so I can have a better understanding. The previous young lady that quoted me a ridiculous price never returned my emails or text. From that experience I didn't want to do business with your company again and my Yelp comments wouldn't have been nice. I just want to say thank you for hiring Ms. Jacqueline and training her to understand people. She is truly an asset to your company.

xtina p

Jackie helped me not only with a policy but provided me knowledge around insurances and how they work. I’m new to getting auto insurance but having a customer service representative that takes the time to explain thoroughly and in detail makes all the difference. I know I made the right choice choosing this agency because my needs were not only met but exceeded my expectations.
Thank you for the amazing service and knowledge. If I can give her more stars I would! Thank you to everyone at the agency for making me feel welcomed.
Will definitely refer my friends & family.