Home Loan State Bank-Montrose - Montrose, Colorado

Introduction

The Home Loan State Bank-Montrose, situated at 1440 Encanto Pl, Montrose, CO 81401, United States, is a trusted financial institution that has been serving the local community for many years. With a strong focus on customer service and community involvement, this bank has established itself as a reliable choice for banking needs in Montrose and its surrounding areas.

The Home Loan State Bank-Montrose is a branch of the Home Loan State Bank, a full-service community bank that has been serving Colorado since 1924. The bank offers a wide range of financial services, including personal and business banking, loans, and investment services. Whether you're looking to buy a home, start a business, or manage your finances, the Home Loan State Bank-Montrose is dedicated to helping you achieve your financial goals.

Main Services

• Home Loans: The bank specializes in home loans, offering competitive rates and personalized service. They provide various loan options, including fixed-rate mortgages, adjustable-rate mortgages, FHA loans, VA loans, and jumbo loans.
• Personal Banking: The Home Loan State Bank-Montrose offers a range of personal banking services, including checking and savings accounts, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and health savings accounts (HSAs).
• Business Banking: The bank caters to the financial needs of businesses, offering business checking accounts, savings accounts, lines of credit, and commercial loans. They also provide cash management services and payroll services.
• Investment Services: Through their partnership with LPL Financial, the bank offers investment services, including brokerage services, retirement planning, and wealth management.
• Online and Mobile Banking: The Home Loan State Bank-Montrose provides convenient online and mobile banking services, allowing customers to manage their accounts, pay bills, transfer funds, and deposit checks remotely.

Location and Access

The bank is located in the Encanto neighborhood of Montrose, along Encanto Plaza. It is situated near the intersection of East Main Street and South 14th Street, providing easy access from major roads. The Montrose Regional Airport is approximately 5 miles away, making it convenient for travelers.

For those using public transportation, the Montrose County Rural Transportation Authority (RTA) provides bus services that stop near the bank. The closest bus stop is the "Encanto Plaza" stop, served by routes 1 and 2.

Parking is available on-site, with a dedicated drive-through lane for quick and convenient banking. The parking lot is wheelchair-accessible, ensuring that all customers can access the bank's services with ease.

Featured Characteristics

• Historic Building: The Home Loan State Bank-Montrose is housed in a historic building that has been carefully preserved and updated to maintain its character while providing modern banking services.
• Community Involvement: The bank is actively involved in the Montrose community, supporting local events, organizations, and charitable causes. They are committed to giving back to the community and helping it thrive.
• Personalized Service: The bank prides itself on providing personalized, friendly service. Their team of experienced bankers takes the time to understand each customer's unique financial situation and helps them find the best solutions to meet their needs.
• Not-for-Profit Status: As a not-for-profit bank, the Home Loan State Bank is owned by its depositors and operates for the benefit of its customers and community. This unique structure allows the bank to focus on providing exceptional service and reinvesting in the community.

Practical Information

• Address: 1440 Encanto Pl, Montrose, CO 81401, United States
• Phone: 970-497-4280
• Website: hlsb.com
• Hours of Operation:
  • Lobby: Monday - Friday, 9:00 AM - 5:00 PM
  • Drive-through: Monday - Friday, 8:30 AM - 5:30 PM
• ATM: A 24/7 ATM is available for customer convenience.

Positive Aspects from Reviews

The Home Loan State Bank-Montrose has received numerous positive reviews from its customers, with an average rating of 3.7/5 on Google My Business. Many customers have praised the bank for its friendly and helpful staff, as well as the convenient and personalized services they provide.

• Local and Convenient: Several customers have mentioned that they appreciated the bank's convenient location and the ease of doing business with a local institution.
• Exceptional Customer Service: Multiple reviews highlighted the excellent customer service provided by the bank's staff, with customers praising their knowledge, friendliness, and willingness to assist.
• Quick and Efficient Service: Some customers noted that the bank's services were quick and efficient, with minimal wait times and easy-to-navigate processes.
• Community Involvement: A few customers expressed their appreciation for the bank's involvement in the local community, stating that they felt good about supporting a local business that gives back to the area.

In conclusion, the Home Loan State Bank-Montrose is a well-established and highly regarded financial institution that offers a wide range of banking services to its customers. With its convenient location, personalized service, and commitment to the local community, the bank has become a trusted choice for banking needs in Montrose and its surrounding areas.

👍 Reviews of Home Loan State Bank-Montrose

Douglas T.

5/5

The iconic home town bank. They helped us with our home loan and other banking needs. The employees are the friendliest that I’ve encountered.

mikhersh

5/5

I've had bank accounts at a lot of large banks. I wanted a local, more convenient bank. I had my debit card compromised and the folks at this bank printed a new one in 10 minutes. Days later I'm traveling and a 3rd party shuts my card down. A Montrose Home Loan employee alerts me to this and helps me resolve the issue after her work shift! Who, in this day and age, has this work ethic? Needless to say, I will stay with this bank.

Yuni W.

5/5

Home Loan State Bank has been our only bank since we moved to CO. We love the ladies there, they are so helpful and friendly. Quickly learn your name and are genuinely interested in your life. The staff change has been hard on everyone but that is no reason to get upset, we all learn as we go. If you don't get along with these amazing people take a look in the mirror, you may be the problem! You receive what you give so give a smile, being a teller is not an easy job!! Thanks Michelle Linnel for being an amazing teller, you are the best. Also Hannah, with your beautiful smile, such a joy to work with you!

Ladie L.

1/5

I understand this is a new bank. They really need to work on customer service. They also need to find out how their Atm works... Calling me multiple times because their atm let me do a feature they were unaware of unfortunately wont solve the issue. The bank Called me to come pick up a check that had already posted to my account. *Your Atm has that feature and capability* Otherwise when I selected what I was trying to do which was make a deposit, it wouldnt have let me. All the other atms in town it automatically cancels my trasaction and spits my card back out and says this feature is unavailable.This atm went throught the whole process and posted to my account and gave me a recipt with check images. I understand your confusion and frustration on you not knowing what your atm feature and capabilities are but thats not my issue and keeping me and my recipts briefly while you sit on the phone to figure out how I did that really isnt my problem that is something you all got to figure out. I dont have time to wait while you try to figure why your atm is doing deposits from another bank. I would be calling the institution for the atm and getting info on the features your atm provides you could also call my bank (credit union of colorado) and ask them why their atm is linked to (cuoc)bank because my bank told me only two atms (nuvista) being the other bank in town (montrose) are linked to them because my awesome bank is in junction. Just a heads up secret shoppers are out and your being reviewed on everything! Also the lady in blue shirt with amazing hair her name starts with A she was very sweet upon reaturning my recipts to me, I could feel the vibes!! The lady I talked to on the phone and in person, please work on your customer service and lady at drive up window had great pink pants!! Happy Holidays!!

Brenda B.

5/5

I have banked with Home Loan State Bank for years! Just had another great experience of opening a business account. Michelle was friendly, helpful and efficient! Thank you for all you do!

Jennifet G.

1/5

I called to verify a check, I started talking to some guy, then some Supervisor by the name Michelle just got on the phone didn't introduce herself and was aggressively asking me questions the she had just heard me answer to the guy I originally was in the middle of talking to. Then before she hung up on me she commented she's a problem then slammed the phone down. I called back Michelle answered the phone so rudely ask would you like to speak to my supervisor when I answered yes she slammed the phone again. WOW that's customer service in Colorado huh 👎👎👎👎👎👎👎👎👎🤬🤬😡😡

John S.

1/5

Home Loan State Bank is a shell of what it once was. All the staff that made this bank great are gone. There’s currently a mass exodus of people and businesses leaving. Craig and La’Tisha are worms. Please go elsewhere.

Jackie R.

5/5

I love this community bank! The decisions are made locally and they really care about customers and the community. Seems like when people walk through the door, everyone feels like a million bucks! Mark, Kent, Tish, April, Nicolette and Andrea do a great job!