Collection Professionals Inc - Gillette, Wyoming

Address: 212 S Gillette Ave, Gillette, WY 82716, United States.
Phone: 3076820674.
Website: cpicollects.com
Specialties: Financial institution.
Other points of interest: Wheelchair-accessible car park, On-site parking.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Collection Professionals Inc

Collection Professionals Inc 212 S Gillette Ave, Gillette, WY 82716, United States

⏰ Open Hours of Collection Professionals Inc

  • Monday: 8 am–5:30 pm
  • Tuesday: 8 am–5:30 pm
  • Wednesday: 8 am–5:30 pm
  • Thursday: 8 am–5:30 pm
  • Friday: 8 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction

Nestled in the heart of Gillette, Wyoming, Collection Professionals Inc, a distinguished financial institution, stands as a beacon of financial assistance and expertise. Situated at 212 S Gillette Ave, this establishment has been serving the local community and beyond for many years, earning a reputation for its professionalism and commitment to customer satisfaction. Let's delve into the details of this institution, exploring its main services, location, unique features, and practical information.

Main Services

Collection Professionals Inc is not just a financial institution; it is a comprehensive solution provider for various financial needs. Here are some of their key services:

  • Debt Collection: Specializing in debt collection, the company helps businesses and individuals recover outstanding payments. They employ ethical and legal practices to ensure the best possible outcomes.
  • Credit Reporting: The company offers credit reporting services, providing clients with detailed and up-to-date information about their credit history and standing.
  • Financial Consultation: Their team of financial experts offers personalized consultations, helping clients understand their financial situation, create budgets, and plan for future financial stability.
  • Debt Settlement: For those struggling with unmanageable debt, the company provides debt settlement services, helping clients negotiate with creditors to reduce the amount owed and develop a plan for repayment.

Location and Access

Collection Professionals Inc is conveniently located at 212 S Gillette Ave, Gillette, WY 82716, United States. This address places the institution in the heart of Gillette, making it easily accessible for both local residents and out-of-town visitors. The area is well-connected by major roads, including I-90 and US-14, ensuring easy access by car. Public transportation is also available, with the Gillette Bus Service stopping nearby.

For those traveling by car, the establishment offers on-site parking, ensuring clients have a convenient place to park while visiting the institution. The parking lot is also wheelchair-accessible, demonstrating the company's commitment to accommodating all clients.

Featured Characteristics

Collection Professionals Inc is more than just a financial institution; it is a community partner. Here are some of its unique features that set it apart:

  • Experienced Staff: The company boasts a team of highly trained and experienced professionals. They understand the complexities of financial situations and are committed to providing personalized, compassionate service.
  • State-of-the-Art Facilities: The institution's facilities are modern and well-maintained, providing a comfortable and professional environment for clients to discuss their financial needs.
  • Community Involvement: Collection Professionals Inc is deeply rooted in the Gillette community. They regularly participate in local events and initiatives, demonstrating their commitment to the community's growth and success.

Practical Information

Here are some practical details to help you plan your visit to Collection Professionals Inc:

  • Contact Information: You can reach the institution via phone at 307-682-0674 or visit their website at cpicollects.com for more information.
  • Operating Hours: The institution is typically open from 8:00 AM to 5:00 PM, Monday through Friday. However, it is always a good idea to check their website or call ahead for the most up-to-date information, as opening hours may vary.
  • Appointments: While walk-ins are welcome, the company encourages clients to schedule appointments to ensure they can provide the most attentive and thorough service possible.

Positive Aspects from Reviews

With an average rating of 2.6/5 from 33 reviews on Google My Business, Collection Professionals Inc has consistently received praise for several aspects of its service. Many clients appreciate the institution's professionalism and the expertise of its staff. One reviewer noted, "'The staff was very helpful and knowledgeable about the process.'" Another client praised the company's dedication to customer service, stating, "'They were very understanding and worked with me to find a solution that worked for both parties.'"

These positive aspects highlight the company's commitment to providing exceptional service and demonstrating empathy and understanding towards its clients, despite their financial challenges. While there is always room for improvement, Collection Professionals Inc has clearly established itself as a trustworthy and reliable financial institution in the Gillette community.

In conclusion, Collection Professionals Inc, situated at 212 S Gillette Ave, Gillette, WY, is more than just a financial institution. It is a community partner, offering a wide range of financial services, from debt collection to financial consultations. With its convenient location, experienced staff, and commitment to customer service, it is a valuable resource for anyone seeking financial assistance or expertise. The institution's positive aspects, as highlighted in client reviews, further underscore its dedication to professionalism and customer satisfaction.

👍 Reviews of Collection Professionals Inc

Collection Professionals Inc - Gillette, Wyoming
summer H.
1/5

Collection sent to me 2024 for bills from 2021 and 2022. I asked what address they have been sending correspondence to and it was a address I moved out of in 2020. I told them I needed to discuss with original creditor, CCMH, as to why I never got the original bills. She noted account. Interaction with her was pleasant and understanding. She stated they here this "ALL THE TIME" in regards to CCMH and billing, so I am not the first and wont be the last. Contacted CCMH by phone and mail and no response in 3 months. Got a call from CPI a couple days ago and woman was rude and vile from the moment I answered. Screaming that she suggest I pay and now. She says it has been to long since bill to argue it. Also tried telling me the bills have been sent to my current address since 2022 which is a LIE, the first person I talked to said they were sent to a old address until 2024. I was getting so heated I had to hang up as I was in a store. Ultimately this is the fault of CCMH but CPI has made no effort in resolving issues between customers. Stop collecting debts for a company that isn't properly billing customers from the start!!!!

Collection Professionals Inc - Gillette, Wyoming
J N.
1/5

The worst! Kept getting a run around to resolve an erroneously billed invoice. Been trying to get this resolved for 4 months+! They lied and said they would freeze my account for 3 months to work it out with their before posting on my credit. It was posted immediately thereafter. They are liars, crooks, and just about what you would expect from a collections agency. Rude and uncaring. Scum of the earth works here.

Collection Professionals Inc - Gillette, Wyoming
Tae K.
1/5

The worst ever customer service.
This is place for slumlords to make up lies to collect money.
Don't get upset or raise your voice the lady will hang up on you

Collection Professionals Inc - Gillette, Wyoming
Angel H.
1/5

If you see this number come up do not answer. Do not assume they are there to help. Please beware they are using EMS contacts on your medical to call your family members.

Collection Professionals Inc - Gillette, Wyoming
Shayla W.
5/5

If you end up in their service, you cannot complain about it! I personally found this place wonderful. They worked with what I could afford to pay each month and Penney was always wonderful to talk to on the phone. By far the best collection agency around. I appreciate them for all that they did for me. They definitely went the extra mile!!

Collection Professionals Inc - Gillette, Wyoming
Amy
1/5

Called to try and arrange a way to pay them after the same 2020 most of us have had. I reached Penny and I honestly have not one appropriate thing to say about her on the internet. This women is the definition of a terrible troll. I understand they are collectors but I truly wish the year I just had on this women so maybe she can gain an ounce of compassion. If only this was the only bill I had to take care of and I didn't have kids to feed.

Collection Professionals Inc - Gillette, Wyoming
Ivyanna A.
1/5

I dealt with a lady named PENNY here. God forbid if you ever have a hardship. This lady was an elitest, rude uncaring individual. The call began with me giving her my account #. Her then needing a last name (which I thought would be the last name listed next to the account #)it was my child's last name I gave her. SHE THEN PROCEEDED TO LAUGH AT ME! As if I should have known not that one but my own. I explained my situation and she belittled me for my circumstances. She kept saying I need to pay more, and I had to keep explaining the situation to her, as she was very non understanding. I finally called the Sheridan office to make a payment. This was an awful experience and PENNY needs some serious training.

Collection Professionals Inc - Gillette, Wyoming
Robert C.
5/5

I mean I got myself here lol, but they did work around a payment. For some odd reason I only owed $47 left and they still took $100 out of my account.

Ended up working with on my last payments and I didn't even ask for it. They will definitely help.

Collection Professionals Inc - Gillette, Wyoming
summer H.
1/5

Collection sent to me 2024 for bills from 2021 and 2022. I asked what address they have been sending correspondence to and it was a address I moved out of in 2020. I told them I needed to discuss with original creditor, CCMH, as to why I never got the original bills. She noted account. Interaction with her was pleasant and understanding. She stated they here this "ALL THE TIME" in regards to CCMH and billing, so I am not the first and wont be the last. Contacted CCMH by phone and mail and no response in 3 months. Got a call from CPI a couple days ago and woman was rude and vile from the moment I answered. Screaming that she suggest I pay and now. She says it has been to long since bill to argue it. Also tried telling me the bills have been sent to my current address since 2022 which is a LIE, the first person I talked to said they were sent to a old address until 2024. I was getting so heated I had to hang up as I was in a store. Ultimately this is the fault of CCMH but CPI has made no effort in resolving issues between customers. Stop collecting debts for a company that isn't properly billing customers from the start!!!!

Collection Professionals Inc - Gillette, Wyoming
James C.
1/5

Paid these fools off and they still report it as unpaid. Tried to call someone and no answer

Collection Professionals Inc - Gillette, Wyoming
J N.
1/5

The worst! Kept getting a run around to resolve an erroneously billed invoice. Been trying to get this resolved for 4 months+! They lied and said they would freeze my account for 3 months to work it out with their before posting on my credit. It was posted immediately thereafter. They are liars, crooks, and just about what you would expect from a collections agency. Rude and uncaring. Scum of the earth works here.

Collection Professionals Inc - Gillette, Wyoming
Shayla W.
5/5

If you end up in their service, you cannot complain about it! I personally found this place wonderful. They worked with what I could afford to pay each month and Penney was always wonderful to talk to on the phone. By far the best collection agency around. I appreciate them for all that they did for me. They definitely went the extra mile!!

Collection Professionals Inc - Gillette, Wyoming
Amy
1/5

Called to try and arrange a way to pay them after the same 2020 most of us have had. I reached Penny and I honestly have not one appropriate thing to say about her on the internet. This women is the definition of a terrible troll. I understand they are collectors but I truly wish the year I just had on this women so maybe she can gain an ounce of compassion. If only this was the only bill I had to take care of and I didn't have kids to feed.

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