Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp's Ace Hardware: Your Trustworthy Neighborhood Hardware Store

Nestled at 112 James M Campbell Blvd S, Columbia, TN 38401, Tripp's Ace Hardware is a beacon of reliability and convenience for all your home improvement needs. This locally owned and operated store is dedicated to providing top-notch customer service and high-quality products to its community.

Wide Range of Products and Services

Tripp's Ace Hardware is not just a hardware store; it's a one-stop shop for all your home improvement projects. They specialize in:

Hardware store essentials
Home improvement materials
Paint and painting supplies
Tools and equipment

But that's not all. They also offer a variety of services to ensure your shopping experience is as smooth and convenient as possible. These include:

In-store pick-up
In-store shopping
On-site services
Assembly and repair services
Service guarantee
Quick visit options for busy customers

Exceptional Customer Service

What sets Tripp's Ace Hardware apart is its commitment to exceptional customer service. The staff is knowledgeable, friendly, and always ready to help. As one customer put it, "Went in to find a screw and they didn’t have exactly what I needed. John did his best to find one but couldn’t find a match. he ended up machining a screw by hand until the measurements were the same. what a guy" This level of dedication and going the extra mile is what keeps customers coming back.

Accessibility and Payment Options

Tripp's Ace Hardware is also committed to ensuring that all customers can shop comfortably and conveniently. The store offers:

Wheelchair-accessible car park
Wheelchair-accessible entrance
Multiple payment options including cheques, credit cards, debit cards, and NFC mobile payments

Community Engagement

As a local business, Tripp's Ace Hardware is deeply engaged with its community. They maintain an active online presence, with a website (acehardware.com) that provides up-to-date information about products, services, and promotions. They also encourage customers to leave reviews, with a total of 398 reviews on Google My Business, maintaining an impressive average rating of 4.5/5.

Whether you're a DIY enthusiast, a professional contractor, or just need to pick up some hardware essentials, Tripp's Ace Hardware promises a pleasant shopping experience with its wide range of products, exceptional customer service, and commitment to community engagement.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.